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Features
Six jobs your front desk does. Tactly does all six.
Every feature below is included on every plan. Pick one to see a sample call and exactly what it will and will not do.
Appointment booking
Nobody wants to leave a message and wait for a callback just to get a time. Tactly looks at your calendar, offers what is open, and books it before the call ends.
Learn more →Call transfer
Tactly takes the routine questions off your plate. When a caller asks for a person during your hours, it puts them straight through to you.
Learn more →After-hours answering
The calls that come in at 7pm on a Sunday are often the ones that want you most. Tactly picks up, says the team is away, and helps them anyway.
Learn more →Call summaries
Voicemails get skipped and sticky notes get lost. Tactly sends you a short, readable account of each call, with the whole conversation underneath.
Learn more →Answer modes
Some owners want Tactly on every call. Others only want a safety net. Pick the mode that fits how you work, and change it whenever you like.
Learn more →Knowledge base
A receptionist that guesses is worse than none. Tactly sticks to the information you gave it, and when it does not know, it says so and takes a message.
Learn more →On every plan
No add-ons to unlock.
Plans differ only in minutes. The receptionist is the same on all three.
- A local phone number, or keep yours and forward unanswered calls to it
- Appointment booking into your calendar
- Live transfers to you or your team during your hours
- After-hours handling: bookings and messages overnight
- A transcript and summary of every call, emailed to you
- Calls under 15 seconds, like spam and hang-ups, are not billed
- Free test calls from your own phone
- Cancel any time from your dashboard
Stop sending callers to voicemail.
Set up your receptionist, make a free test call from your own phone, and switch it on when it sounds right.