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AI receptionist for roofers
For roofers who are on a roof when the phone rings.
Nobody climbs down a ladder to take a call. Tactly answers for you, finds out what the roof is doing, and puts an inspection on the calendar.
- TactlyHarbor Ridge Roofing, I'm the virtual assistant and this call may be recorded. What can I help with?
- CallerHi, it's Dana. Last night's wind took a bunch of shingles off the back of our house.
- TactlySorry to hear that, Dana. Is any water coming inside, or is it just the shingles for now?
- CallerNo water yet, but it's supposed to rain Thursday.
- Looking up open inspection times
- TactlyLet's get someone out before then. Wednesday at 10:00 is open. Shall I book an inspection?
- Booked: Storm damage inspection, Wednesday 10:00 am
Can an AI receptionist work for roofers?
Tactly is an AI receptionist for roofing companies. It answers the calls your crew cannot take, greets callers in your company's name, asks about the leak, the storm or the age of the roof, and books an inspection into an open time on your calendar. During your hours it can transfer a caller to your estimator, and every call lands in your inbox as a summary with the full transcript.
The problem
Missed calls are missed work.
Roofing calls come in waves. A storm rolls through overnight and by breakfast half the neighborhood is looking for someone to check their shingles. The roofer who answers first books the inspection, and the inspection is where the job is won.
The people who could answer are usually on a roof, driving between estimates, or meeting an adjuster. Tactly takes those calls so a busy storm week turns into a full inspection schedule rather than a voicemail box you cannot get through.
Calls it handles
The calls roofers get every day.
Water is coming in
Tactly asks where the leak shows and how long it has been going, then offers your soonest inspection time or takes an urgent message.
After a storm
Missing shingles, a dented gutter, a tree limb on the roof. It records what the caller saw and books the inspection.
Replacement quotes
It explains from your notes how your estimates work, then books an estimate visit instead of guessing a price.
Insurance questions
If you help with claims, write what you do. Tactly answers from those notes and leaves coverage questions to the insurer.
Setup tips
What to put in your notes.
Tactly answers only from what you tell it. These are the lines that matter most for roofers.
- List the roof types you work on, like shingle, tile, metal or flat, and any you do not.
- Say whether inspections are free and how long they usually take, so Tactly can tell callers.
- Write what you do and do not handle on insurance claims, so it never speaks for an adjuster.
Plans for roofers
Starter
$49/mo
For a solo owner who mostly needs the missed calls covered.
- 100 AI-answered minutes a month
- Then $0.35 a minute
- Every feature included
- Most popular
Pro
$99/mo
For a busy shop that wants nights, weekends and lunch rushes handled.
- 250 AI-answered minutes a month
- Then $0.29 a minute
- Every feature included
Growth
$199/mo
For a team that sends a large share of its calls to the receptionist.
- 600 AI-answered minutes a month
- Then $0.25 a minute
- Every feature included
FAQ
Questions, answered
Can Tactly give a price for a new roof?
No. It explains how your estimates work and books an estimate visit, because a roof price depends on what your estimator sees.
What happens after a big storm when every call comes at once?
Tactly answers each call as it comes in, so nobody hits a busy signal, and books inspections into whatever times you have open.
Can it put a caller through to my estimator?
Yes. During the hours you set it can transfer a caller to one number, such as your estimator's cell.
Stop sending callers to voicemail.
Set up your receptionist, make a free test call from your own phone, and switch it on when it sounds right.