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AI receptionist for tree service companies
For tree crews running chainsaws when the storm calls start.
The wind dropped a big oak limb across a driveway overnight, and by 7:00 am your phone has been ringing for an hour. Tactly answers each one and sorts the urgent from the routine.
- TactlyHollow Creek Tree Care, I'm the virtual assistant. This call may be recorded. What can I help with?
- CallerHi, it's Marisol. Last night's wind split our big maple and half of it is hanging over the garage.
- TactlyI'm sorry, Marisol. Is anyone hurt, or is it touching any power lines?
- CallerNo, nobody's hurt and it's away from the lines. Just over the garage roof.
- Looking up open estimate times
- TactlyThe earliest crew visit is tomorrow at 8:00 am. I'll mark it as storm damage. Shall I book it?
- Booked: Storm damage, split maple over garage, tomorrow 8:00 am
Can an AI receptionist work for tree service companies?
Tactly is an AI receptionist for tree service and arborist companies. It answers while your crew is cutting and after hours, asks what the tree is doing, how big it is and where it sits, and books estimates into open times on your calendar. Callers reporting a tree on a house, a car or a power line are told to call 911 when anyone is in danger, and storm damage is flagged in the summary emailed to you with the transcript.
The problem
Missed calls are missed work.
Tree work comes in two speeds. Most calls are a homeowner wanting an estimate for a leaning pine or an overgrown maple. Then a storm rolls through and fifty people want help the same morning, and every one of them will hire whoever answers first.
Nobody on a crew can safely take a call from a bucket truck or with a saw running. Tactly gives each caller a voice, a clear next step and a record, so after the cleanup you know exactly who called, where and why.
Calls it handles
The calls tree service companies get every day.
Storm damage
Limbs on roofs, trees across driveways. Tactly gets the address and what is damaged, and flags it at the top of the summary for your crew.
Removal estimates
Dead, leaning or too-close trees. It notes size and location in the yard and books an estimate visit you have open.
Pruning and trimming
Seasonal trims, clearance from the roofline, deadwood. Tactly explains what you do from your notes and books a look.
Stumps and cleanup
Grinding, hauling and firewood questions are answered from your notes, and the rest become a message for your office.
Setup tips
What to put in your notes.
Tactly answers only from what you tell it. These are the lines that matter most for tree service companies.
- Write that you do not handle trees touching power lines, if that is true, and that callers should contact the utility.
- List the towns you serve and any minimum job size, so small requests from far away are told early.
- After a big storm, block extra estimate windows on your calendar so Tactly has real times to offer the rush.
Plans for tree service companies
Starter
$49/mo
For a solo owner who mostly needs the missed calls covered.
- 100 AI-answered minutes a month
- Then $0.35 a minute
- Every feature included
- Most popular
Pro
$99/mo
For a busy shop that wants nights, weekends and lunch rushes handled.
- 250 AI-answered minutes a month
- Then $0.29 a minute
- Every feature included
Growth
$199/mo
For a team that sends a large share of its calls to the receptionist.
- 600 AI-answered minutes a month
- Then $0.25 a minute
- Every feature included
FAQ
Questions, answered
What happens when a tree falls on someone's house at night?
If anyone is in danger, Tactly tells the caller to hang up and call 911. Otherwise it takes the address and damage details or books your first open visit.
Can it tell callers whether a tree is safe?
No. It does not assess trees. It records what the caller describes and books an arborist visit or takes a message.
Does Tactly charge for the flood of short hang-ups during a storm?
Calls under 15 seconds are not billed, so quick hang-ups and wrong numbers do not eat your minutes.
Home services
Related industries
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