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AI receptionist for locksmiths

For locksmiths whose callers are standing outside a locked door.

A lockout call is the most urgent call a small business can get. Tactly answers it every time, takes the details, and puts the caller through to you.

  • TactlyKeystone Lock and Key, I'm the virtual assistant and this call may be recorded. What's going on?
  • CallerHi, I'm Ben. I locked my keys in my car at the grocery store.
  • TactlyThat's no fun, Ben. Which store, and what kind of car is it?
  • CallerCorner Market on Fifth. It's a blue Honda Civic.
  • TactlyThanks. I'm putting you through to the locksmith now so you can get an arrival time.
  • Transferring to (555) 014-2290

Can an AI receptionist work for locksmiths?

Tactly is an AI receptionist for locksmith businesses. It answers when you are on a job or driving, greets callers in your company's name, asks whether it is a home, car or business and where they are, and transfers urgent calls to your cell during the hours you set. Outside those hours it takes the details for you, books rekeys and installs into open times on your calendar, and emails every call as a summary with the transcript.

The problem

Missed calls are missed work.

Someone locked out of their car in a parking lot is not going to leave a message. They will call the next locksmith on the list, and the next, until a voice answers. For a locksmith, an unanswered phone is a lost job every time.

Most locksmiths work alone or in small teams and spend the day with their hands in a door. Tactly answers the instant the phone rings, gets the location and the situation, and connects the caller to you when you are available.

Calls it handles

The calls locksmiths get every day.

Locked out

Home, car or office. Tactly gets the location and what is locked, then transfers the caller to you during your hours.

Rekeys after a move

New homeowners and landlords changing locks. It books the rekey into an open time on your calendar.

Lock installs and upgrades

Deadbolts, smart locks, commercial hardware. It takes the details and books a visit or a quote.

Car keys and fobs

If you cut car keys, write which makes. Tactly answers from that list and takes the vehicle details.

Setup tips

What to put in your notes.

Tactly answers only from what you tell it. These are the lines that matter most for locksmiths.

  • List what you handle: homes, cars, businesses, safes, and any car makes you do not work on.
  • Set the hours when urgent calls should transfer to your cell, and what Tactly should say outside them.
  • Write your call-out fee if you are happy to quote it, so callers know before you drive over.

Plans for locksmiths

  • Starter

    $49/mo

    For a solo owner who mostly needs the missed calls covered.

    • 100 AI-answered minutes a month
    • Then $0.35 a minute
    • Every feature included
    Start with Starter
  • Most popular

    Pro

    $99/mo

    For a busy shop that wants nights, weekends and lunch rushes handled.

    • 250 AI-answered minutes a month
    • Then $0.29 a minute
    • Every feature included
    Start with Pro
  • Growth

    $199/mo

    For a team that sends a large share of its calls to the receptionist.

    • 600 AI-answered minutes a month
    • Then $0.25 a minute
    • Every feature included
    Start with Growth

FAQ

Questions, answered

Can Tactly send a locksmith out?

It does not dispatch anyone. During your hours it transfers the caller to you; outside them it takes the details so you decide.

Does it quote prices?

Only prices you wrote in your notes, such as a call-out fee. Anything else becomes a question for you.

Will it ask for proof that it is the caller's home or car?

It can say what you require, such as ID at the door, so the caller is ready when you arrive.

Stop sending callers to voicemail.

Set up your receptionist, make a free test call from your own phone, and switch it on when it sounds right.