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AI receptionist for pest control companies
For pest control companies whose callers just saw something move.
A caller who just found droppings in the pantry wants someone booked today, not a voicemail. Tactly answers, asks the right questions, and gets them scheduled.
- TactlyThanks for calling Greenline Pest Solutions. I'm the virtual assistant, and this call may be recorded. How can I help?
- CallerHi, this is Marcus. We're hearing scratching in the ceiling at night.
- TactlyThat's often rodents in the attic, Marcus. A tech can inspect and set up treatment. What's your address?
- CallerCedar Court in Millbrook.
- Looking up open inspection times
- TactlyYou're on our route. Tomorrow between 1:00 and 3:00 is open. Shall I book it?
- Booked: Rodent inspection, tomorrow 1:00 pm
Can an AI receptionist work for pest control companies?
Tactly is an AI receptionist for pest control businesses. It answers your phone while your techs are out on routes and after the office closes, asks what pest the caller is seeing and where, and books an inspection or treatment into an open slot on your calendar. It explains your service plans from your notes, transfers urgent callers during your hours, and emails every call to you as a summary with the transcript.
The problem
Missed calls are missed work.
Pest calls are emotional. Somebody has just found a wasp nest by the back door or heard scratching in the attic, and they want to know help is coming. If your line rings out, they keep dialing until someone says yes.
Your techs are in crawl spaces and attics all day, and the office cannot catch every call during the morning rush. Tactly takes the overflow and the evenings, so each of those calls becomes a booked visit.
Calls it handles
The calls pest control companies get every day.
I just saw one
Mice, roaches, ants, spiders. Tactly asks what and where, then books the first inspection time you have open.
Stinging insects
Wasps and hornets near a door or a play set. It notes the location and how close it is to people, and books a visit.
Recurring service plans
It explains your quarterly or monthly plans from your notes and books the first visit for new customers.
Is it safe for my pets?
It answers from what you wrote about your products and tells the caller your tech will go over it on site.
Setup tips
What to put in your notes.
Tactly answers only from what you tell it. These are the lines that matter most for pest control companies.
- List the pests you treat and any you refer out, such as termites or wildlife removal.
- Describe each service plan in plain words: how often you visit and what each visit covers.
- Write what you want said about pets and children so every caller hears the same careful answer.
Plans for pest control companies
Starter
$49/mo
For a solo owner who mostly needs the missed calls covered.
- 100 AI-answered minutes a month
- Then $0.35 a minute
- Every feature included
- Most popular
Pro
$99/mo
For a busy shop that wants nights, weekends and lunch rushes handled.
- 250 AI-answered minutes a month
- Then $0.29 a minute
- Every feature included
Growth
$199/mo
For a team that sends a large share of its calls to the receptionist.
- 600 AI-answered minutes a month
- Then $0.25 a minute
- Every feature included
FAQ
Questions, answered
Can Tactly identify the pest from a description?
It records what the caller describes and may say what it often turns out to be, but it books an inspection rather than diagnosing.
Will it sell my service plans?
It explains the plans you wrote down and books the first visit when a caller wants one. It does not change your prices or terms.
Are wrong numbers billed?
No. Calls under 15 seconds are not billed, so quick hang-ups and misdials cost nothing.
Stop sending callers to voicemail.
Set up your receptionist, make a free test call from your own phone, and switch it on when it sounds right.