The details your caller needs, in a text they can keep.

Coming soon. A time said out loud is easy to forget. With caller texting on, Tactly offers to text the caller what you agreed on the call, so they turn up on time and can find you again.

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7-day free trial with every feature. Cancel anytime.

TactlyThanks for calling Lakeshore Dental. I'm the virtual assistant, and this call may be recorded. How can I help you?
CallerHi, I need a cleaning. Anything Thursday afternoon?
TactlyThursday at 3:30 is open. Shall I book it?
CallerYes, please.
Booked: Thursday 3:30, cleaning
TactlyYou're booked. Would you like me to text the time and our address to this number?
CallerSure, that helps.
Confirmation texted to the caller's number

How does caller texting work?

Caller texting is coming soon. Once you turn it on, Tactly offers during the call to text the caller their booking confirmation, your address or the details they asked for, plus one link you choose in your dashboard. It sends nothing until the caller says yes, texts only the number they are calling from and sends at most two texts a call. It is an optional add-on at $79 once plus $10 a month.

It asks the caller first

Tactly offers the text and waits for a yes. A caller who says no gets the details by voice, the way every call works today.

Fewer no-shows, fewer repeat calls

A booking in writing is easier to remember than one said out loud, and nobody has to ring back to ask what time it was.

Your address and your link, in their pocket

Tactly can add the one link you set in your dashboard, such as your booking page. A caller who saved your text calls you again, not the next business on their list.

Registered under your business name

Phone carriers require every business that texts to register once. You fill in your details in your dashboard and we file it for you. Carriers usually approve it within a few business days.

Straight talk

What it will not do.

Knowing the limits is how you set it up well.

Coming soon. Until it launches, Tactly gives callers their details by voice and no texts go to callers.
It only texts a caller who said yes, and only at the number they are calling from.
At most two texts a call, each naming your business and saying to reply STOP to opt out. It sends no ads or promotions.
US numbers only. A number outside the US takes calls only.

FAQ

Questions, answered

When will caller texting be available?

Caller texting is coming soon. When it launches, each business turns it on from its dashboard, and it starts sending once the carriers approve that business's registration, which usually takes a few business days.

How much does caller texting cost?

It is an optional add-on at $79 once plus $10 a month. That covers registering your business with the phone carriers and the carriers' monthly fee. You can cancel any time; texting stops and Tactly keeps answering your calls.

Why does my business have to register to text callers?

US phone carriers require every business that sends texts to register under its own name, so the people receiving them know who is texting. You enter your business details in your dashboard and we file the registration for you.

Will callers get texts they did not ask for?

No. Tactly asks first and only texts after a yes, only to the number the caller is calling from, at most twice per call. Every text names your business and says to reply STOP to opt out.

Stop sending callers to voicemail.

Start your free trial, make a test call from your own phone, and switch it on when it sounds right.

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