Home / Industries / Food trucks
AI receptionist for food trucks
For food trucks where the person who could answer is also the person at the window.
You are parked at the brewery lot with a line twenty deep. Your phone buzzes on the prep counter, and it is probably someone asking where you are tomorrow.
- TactlyHey there, you've reached Smoke Signal Tacos. I'm the virtual assistant, and this call may be recorded. What can I help with?
- CallerHi, it's Brandon. Are you at the business park today?
- TactlyToday the truck is at Riverside Commons from 11 to 2. Thursday is the business park.
- CallerGot it. Also, could you do a company picnic in June?
- Looking up open times for a catering call
- TactlyThe owner can talk catering Tuesday at 3:00 or Wednesday at 10:00. Which works?
- Booked: Catering call with Brandon, Tue 3:00 pm
Can an AI receptionist work for food trucks?
Tactly is an AI receptionist for food trucks. It answers your number while you are serving or driving, tells callers where the truck will be today and this week from the schedule in your notes, shares menu and dietary details as written, and takes catering and private event requests with date, location and head count. It can book a catering call into your calendar. It does not take food orders.
The problem
Missed calls are missed work.
A truck's location changes every day, so the phone gets the same question over and over. Answering it at the window slows service, and ignoring it means a regular drives to yesterday's spot and finds an empty curb.
Catering is often the steadiest money a truck makes: weddings, office parties, block parties, school events. Those planners call during the day, which is exactly when your hands are full. A voicemail they never hear back from turns into a booking for another truck.
Calls it handles
The calls food trucks get every day.
Where are you today?
Tactly reads from the weekly schedule in your notes and tells callers today's spot, hours and the next few stops.
Book the truck for an event
It collects the date, address, head count and type of event, and books a call with you if you keep times open on your calendar.
Menu and dietary questions
Vegetarian options, spice levels and what is fried. It answers from your notes and tells anyone with an allergy to check at the window.
Are you open in the rain?
Write your weather rule once and Tactly repeats it. For last-minute changes, update the note and it uses the new one.
Setup tips
What to put in your notes.
Tactly answers only from what you tell it. These are the lines that matter most for food trucks.
- Keep a weekly schedule in your notes with each stop, address and hours, and change it the moment plans move.
- Write your catering minimums and travel range so Tactly can tell planners early whether the truck can come.
- Pick the answer mode that covers missed calls and after hours, so you can still grab the phone when the window is quiet.
Plans for food trucks
Starter
$49/mo
For a solo owner who mostly needs the missed calls covered.
- 100 AI-answered minutes a month
- Then $0.35 a minute
- Every feature included
- Most popular
Pro
$99/mo
For a busy shop that wants nights, weekends and lunch rushes handled.
- 250 AI-answered minutes a month
- Then $0.29 a minute
- Every feature included
Growth
$199/mo
For a team that sends a large share of its calls to the receptionist.
- 600 AI-answered minutes a month
- Then $0.25 a minute
- Every feature included
FAQ
Questions, answered
Can Tactly tell people where my truck is?
Yes, from the schedule you write in your notes. Update the notes when your plans change and Tactly uses the new location right away.
Can it book my truck for an event?
It takes the event details and can book a call with you into your calendar. Pricing and the final booking stay with you.
Do I need a second phone?
No. Keep your number on the truck wrap and forward calls you miss to your Tactly number, or use the local number that comes with your plan.
Restaurants, food and drink
Related industries
Stop sending callers to voicemail.
Set up your receptionist, make a free test call from your own phone, and switch it on when it sounds right.