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AI receptionist for pet boarding and daycare businesses
For boarding kennels taking a dozen holiday stay requests before lunch.
It is two weeks before Thanksgiving and every family going out of town needs a spot for their dog. Your staff are out in the play yards. Tactly answers the office line.
- TactlyThanks for calling Pinecone Paws Lodge. I'm the virtual assistant, and this call may be recorded. How can I help?
- CallerHi, this is Everett. I need boarding for my boxer, Juno, from December 22 to 28.
- TactlyI can take that request, Everett. Has Juno stayed here before?
- CallerNo, she's new. She's on a daily allergy pill.
- TactlyThanks. New guests need a meet and greet and current vaccine records first. I'll pass on the dates and her medication.
- Message for the office: Boarding request, Juno (boxer, new, daily allergy pill), Dec 22 to 28, Everett
Can an AI receptionist work for pet boarding and daycare businesses?
Tactly is an AI receptionist for pet boarding kennels and doggy daycares. It answers calls in your business's name, explains rates you choose to share, vaccine requirements and drop-off hours from your notes, books meet and greets or temperament tests into open times on your calendar, and takes boarding requests with dates as messages for your staff to confirm. It gives no veterinary advice and emails every call.
The problem
Missed calls are missed work.
Boarding demand piles up around holidays and summer vacations. Families book weeks ahead, they call several kennels, and they reserve with whichever one answers first. A kennel that is busy walking dogs can lose its holiday weekend to a competitor that simply picked up.
Daycare is quieter but just as phone heavy: a new puppy owner wants to know how evaluations work, a regular wants to add a day, someone asks what time pickup ends. Staff in the yards cannot hear the phone over barking, and those small questions pile up into voicemail.
Calls it handles
The calls pet boarding and daycare businesses get every day.
Boarding requests
Tactly takes the dates, the pet's name and breed, and any medication needs as a message, so your staff can confirm the space.
Meet and greets
New dogs are booked into the temperament evaluation times you set on your calendar before their first day.
Vaccine requirements
Rabies, distemper, bordetella and anything else you require, explained exactly as written in your notes.
Daycare questions
Package rates, drop-off and pickup windows, and what to pack are answered from what you wrote.
Setup tips
What to put in your notes.
Tactly answers only from what you tell it. These are the lines that matter most for pet boarding and daycare businesses.
- List every vaccine you require and how owners should send records, so callers can prepare before they arrive.
- Add your holiday blackout or minimum stay rules to the notes, so they are explained before a request is taken.
- Put your meet and greet times on the calendar and note that new dogs must have one before boarding.
Plans for pet boarding and daycare businesses
Starter
$49/mo
For a solo owner who mostly needs the missed calls covered.
- 100 AI-answered minutes a month
- Then $0.35 a minute
- Every feature included
- Most popular
Pro
$99/mo
For a busy shop that wants nights, weekends and lunch rushes handled.
- 250 AI-answered minutes a month
- Then $0.29 a minute
- Every feature included
Growth
$199/mo
For a team that sends a large share of its calls to the receptionist.
- 600 AI-answered minutes a month
- Then $0.25 a minute
- Every feature included
FAQ
Questions, answered
Can Tactly confirm a boarding reservation?
No. It takes the request with dates and pet details as a message, and your staff confirm the space. It can book meet and greets into your calendar.
What if a caller says their dog has been hurt?
Anyone describing an emergency is told to hang up and call 911. If your notes name an emergency vet, Tactly can tell the caller to contact them.
Can it explain our vaccine policy?
Yes, word for word from your notes. It never makes exceptions on its own.
Stop sending callers to voicemail.
Set up your receptionist, make a free test call from your own phone, and switch it on when it sounds right.