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AI receptionist for wedding venues
For venues whose staff are flipping a ballroom while couples call about tours.
Your team is clearing tables after Friday's reception when a couple calls wanting to see the barn this weekend. Tactly answers, books a Sunday tour, and notes the date they have their hearts set on.
- TactlyThank you for calling Willowmere Farm. I'm the venue's virtual assistant, and this call may be recorded. How can I help?
- CallerHi, I'm Marcus. We'd love to see the barn. Can we come this weekend?
- Looking up tour times
- TactlySunday at 1:00 pm is open for a tour. Do you have a wedding date and guest count in mind?
- CallerHoping for a Saturday next September, about 120 guests.
- TactlyI'll note that for the coordinator, who will confirm September availability with you at the tour.
- Booked: Venue tour, Sun 1:00 pm
Can an AI receptionist work for wedding venues?
Tactly is an AI receptionist for wedding venues. It answers inquiry calls during events and after hours, describes your spaces, capacity and packages from your notes, books venue tours into your booking calendar, and records the couple's preferred date and guest count. It only speaks to date availability from what your calendar or notes say, and never promises a date is held.
The problem
Missed calls are missed work.
Couples tour several venues in a weekend and call to book those tours on evenings and weekends, the same hours your staff are busy running events. A ringing phone in an empty office means the tour goes to another venue on the list.
Venues also field a steady stream of practical questions: capacity, parking, rain plans, whether outside catering is allowed. Answering them one at a time pulls your coordinator off the floor. Tactly answers from your notes and saves the staff for the couples who are ready to book.
Calls it handles
The calls wedding venues get every day.
Tour requests
Tactly offers open tour times from your booking calendar and confirms once the calendar accepts the booking.
Is our date open?
It answers only from the dates in your notes. If a date is not listed, it records the request for your coordinator to confirm.
Capacity and policies
Questions about guest limits, parking, rain backup or vendor rules are answered from the details you wrote down.
Booked couples
Couples with a contract calling about a walkthrough or final count get a message for their coordinator, flagged with their date.
Setup tips
What to put in your notes.
Tactly answers only from what you tell it. These are the lines that matter most for wedding venues.
- Write your capacity for each space, your rain plan and your vendor rules, so Tactly can answer the questions couples ask on every call.
- Tell Tactly never to confirm a date as held, and to record the requested date for your coordinator instead.
- Open tour slots on your booking calendar only when a staff member is free to walk the grounds.
Plans for wedding venues
Starter
$49/mo
For a solo owner who mostly needs the missed calls covered.
- 100 AI-answered minutes a month
- Then $0.35 a minute
- Every feature included
- Most popular
Pro
$99/mo
For a busy shop that wants nights, weekends and lunch rushes handled.
- 250 AI-answered minutes a month
- Then $0.29 a minute
- Every feature included
Growth
$199/mo
For a team that sends a large share of its calls to the receptionist.
- 600 AI-answered minutes a month
- Then $0.25 a minute
- Every feature included
FAQ
Questions, answered
Can Tactly hold a date for a couple?
No. It cannot hold or reserve dates. It records the date they want and books a tour or takes a message for your coordinator.
Will it tell callers our package prices?
Only the prices you choose to put in your notes. It never invents pricing.
Can calls go to our event coordinator directly?
During business hours, Tactly can transfer to a named number such as Events, with a note on which calls belong there.
Does it work during a wedding when no one is in the office?
Yes. Set it to answer calls nobody picks up, and your phone rings first for the number of seconds you choose.
Stop sending callers to voicemail.
Set up your receptionist, make a free test call from your own phone, and switch it on when it sounds right.