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AI receptionist for childcare centers
For childcare centers where the director is in the toddler room when parents call.
It is 8:05, the lobby is full of strollers, and a parent who is due in March is calling about infant spots. Tactly answers, explains your waitlist and books a tour for her lunch break.
- TactlyHello, you've reached Little Acorns Learning Center. I'm the virtual assistant and this call may be recorded. How can I help?
- CallerHi, I'm Noelle. My son will be fourteen months in January. Do you take toddlers?
- TactlyYes, the toddler room starts at twelve months. Spots open from a waitlist, and a tour is the first step. Would you like to visit?
- CallerSure, around noon if possible.
- Looking up open tour times
- TactlyWednesday at 12:30 is open. Shall I book it, Noelle?
- Booked: Enrollment tour, Wed 12:30 pm
Can an AI receptionist work for childcare centers?
Tactly is an AI receptionist for daycares, preschools and childcare centers. It answers prospective parents when your staff are with children, explains your age groups, hours and waitlist process from your notes, and books enrollment tours into open times on your calendar. It takes messages from current families, transfers calls to your office during your hours, and emails every call to you with the transcript.
The problem
Missed calls are missed work.
Parents search for childcare months ahead and call during their own work breaks. That is exactly when your teachers are mid-routine and the director is covering a classroom. An unanswered call can mean a family joins another center's list instead of yours.
Most calls ask the same things: which ages you take, your hours, tuition and how the waitlist works. Answering them one by one pulls staff away from children. Tactly gives the same clear answer every time and books the tour.
Calls it handles
The calls childcare centers get every day.
Is there a spot?
Tactly explains your age groups and how your waitlist works from your notes, and takes the child's age and start date for your director.
Scheduling a tour
It books parents into tour times you set aside, often early afternoon when rooms are quieter, and confirms once the calendar accepts it.
Hours, tuition and meals
It answers from your notes about opening times, what is included and any published rates, and takes the rest as a message.
Current families
A parent calling about pickup or an absence is transferred to the office during your hours, or leaves a message after.
Setup tips
What to put in your notes.
Tactly answers only from what you tell it. These are the lines that matter most for childcare centers.
- List every classroom by age range and write plainly how your waitlist works and whether there is a fee to join it.
- Block tour times outside drop-off and pickup, so Tactly only offers visits your staff can actually lead.
- Tell Tactly to take any question about a child's health or behavior as a message for the director rather than answering it.
Plans for childcare centers
Starter
$49/mo
For a solo owner who mostly needs the missed calls covered.
- 100 AI-answered minutes a month
- Then $0.35 a minute
- Every feature included
- Most popular
Pro
$99/mo
For a busy shop that wants nights, weekends and lunch rushes handled.
- 250 AI-answered minutes a month
- Then $0.29 a minute
- Every feature included
Growth
$199/mo
For a team that sends a large share of its calls to the receptionist.
- 600 AI-answered minutes a month
- Then $0.25 a minute
- Every feature included
FAQ
Questions, answered
Can Tactly add a child to our waitlist?
It takes the family's details and the start date they need and emails them to you. Your team adds them to the list the way you always do.
What if a parent calls about a sick child?
Tactly takes a message for the office and does not give medical advice. Anyone describing an emergency is told to hang up and call 911.
Can it handle questions in Spanish?
Yes. Tactly greets in English, offers Spanish, and switches when the parent does. Your summary still arrives in English.
Stop sending callers to voicemail.
Set up your receptionist, make a free test call from your own phone, and switch it on when it sounds right.