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AI receptionist for junk removal companies
For junk haulers loading a truck when the next garage cleanout calls.
Someone is clearing a parent's house before it lists next week, and they need it gone fast. Tactly answers, asks what is in there, and books a pickup window.
- TactlyHaul Patrol Junk Removal, I'm the virtual assistant and this call may be recorded. What can we take away for you?
- CallerHi, it's Bea. I've got an old sectional and a fridge in the basement.
- TactlyWe can take both, Bea. Is the fridge emptied out, and are there stairs to the basement?
- CallerYes it's empty, and there's one flight of stairs.
- Looking up open pickup windows
- TactlyI have Thursday between 10 and 12. Want me to book it?
- Booked: Sectional and fridge, basement, Thu 10:00 am
Can an AI receptionist work for junk removal companies?
Tactly is an AI receptionist for junk removal companies. It answers while your crews are lifting and driving, asks what the caller wants hauled away, how much of it there is and where it sits, and books a pickup or estimate window on your calendar. It tells callers which items you cannot take, shares only the pricing you put in your notes, and emails you a summary and transcript after each call.
The problem
Missed calls are missed work.
Junk removal calls are often driven by a date: a move-out inspection, an estate sale, a renovation starting Monday. The caller wants a booked window today, and the first hauler who offers one usually gets the job.
Crews spend the day carrying couches down stairs and driving to the dump. Nobody wants to answer a call with a mattress on their shoulder. Tactly fields those calls so your trucks fill up without anyone stopping to talk.
Calls it handles
The calls junk removal companies get every day.
Full cleanouts
Garages, basements, whole houses. Tactly asks how many rooms and how full, then books an estimate or pickup window.
Single item pickups
An old couch, a hot tub, a broken treadmill. It notes the item, size and where it is, such as a second floor.
Items you cannot take
Paint, chemicals, tires or anything you refuse. Tactly tells callers from your notes before booking.
Same day requests
It offers same day windows only if your calendar has one open, and otherwise books the next real opening.
Setup tips
What to put in your notes.
Tactly answers only from what you tell it. These are the lines that matter most for junk removal companies.
- List the items you refuse and the ones that carry an extra charge, such as appliances or mattresses.
- Write your pricing approach, like by the truckload fraction, if you are happy for callers to hear it.
- Set pickup windows on your calendar rather than exact times, since crews rarely know the minute they will arrive.
Plans for junk removal companies
Starter
$49/mo
For a solo owner who mostly needs the missed calls covered.
- 100 AI-answered minutes a month
- Then $0.35 a minute
- Every feature included
- Most popular
Pro
$99/mo
For a busy shop that wants nights, weekends and lunch rushes handled.
- 250 AI-answered minutes a month
- Then $0.29 a minute
- Every feature included
Growth
$199/mo
For a team that sends a large share of its calls to the receptionist.
- 600 AI-answered minutes a month
- Then $0.25 a minute
- Every feature included
FAQ
Questions, answered
Can Tactly quote a price from a description?
It shares only the pricing you wrote in your notes, such as minimums or truckload fractions. Otherwise it books an on-site estimate.
Does it know which items I recycle or donate?
Only if you describe it. Write your donation and recycling practices and Tactly answers from those notes.
Can it book a same day pickup?
Yes, if your calendar has an open window today. It never promises a time your calendar has not accepted.
Home services
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