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AI receptionist for cleaning companies
For cleaning companies whose team is busy cleaning.
Your best people are in someone else's kitchen when a new customer calls. Tactly answers, learns what the home needs, and books the cleaning.
- TactlyBrightway Home Cleaning, I'm the virtual assistant and this call may be recorded. How can I help?
- CallerHi, it's Keisha. I'd like someone to clean my place every two weeks. It's a three-bedroom.
- TactlyWe can help with that, Keisha. A short walkthrough comes first so the team knows the home. What's your neighborhood?
- CallerLakeview, near the library.
- Looking up open walkthrough times
- TactlyMonday at 5:30 is open for a walkthrough. Shall I book it?
- Booked: Walkthrough for biweekly cleaning, Monday 5:30 pm
Can an AI receptionist work for cleaning companies?
Tactly is an AI receptionist for house and office cleaning companies. It answers calls while your team is on jobs, greets callers in your company's name, asks about the size of the home, the kind of clean and how often, and books a walkthrough or a first cleaning into an open time on your calendar. It answers from your notes about what is included and emails every call to you as a summary with the transcript.
The problem
Missed calls are missed work.
People shopping for a cleaning service often call two or three companies in an afternoon. They pick the one that answers, sounds organized and gives them a date. A missed call is a customer who may have been worth years of regular visits.
Owners of small cleaning companies are usually cleaning too, and they return calls from the car between jobs. Tactly answers in the moment, so new customers hear a clear answer and get a time while they are still ready to book.
Calls it handles
The calls cleaning companies get every day.
Regular cleaning
Weekly, every other week or monthly. Tactly asks about the home and books a walkthrough or the first visit.
Deep and move-out cleans
It notes the size of the home and the move date, then books the job or takes details for a quote.
What is included?
Kitchens, baths, inside the fridge, windows. It answers from the checklist you wrote and never promises extras.
Changing a visit
Existing customers asking to move a cleaning get a message to your office with the date they want.
Setup tips
What to put in your notes.
Tactly answers only from what you tell it. These are the lines that matter most for cleaning companies.
- Paste in your cleaning checklist so Tactly can say exactly what a standard visit covers.
- Write which jobs need a walkthrough first and which, like a small apartment, can be booked directly.
- Add any starting prices you are happy to share, and leave the rest for your quote.
Plans for cleaning companies
Starter
$49/mo
For a solo owner who mostly needs the missed calls covered.
- 100 AI-answered minutes a month
- Then $0.35 a minute
- Every feature included
- Most popular
Pro
$99/mo
For a busy shop that wants nights, weekends and lunch rushes handled.
- 250 AI-answered minutes a month
- Then $0.29 a minute
- Every feature included
Growth
$199/mo
For a team that sends a large share of its calls to the receptionist.
- 600 AI-answered minutes a month
- Then $0.25 a minute
- Every feature included
FAQ
Questions, answered
Can Tactly reschedule an existing cleaning?
It takes the customer's request and the date they want and emails it to you, so you can adjust your team's schedule.
Will it promise things we do not do?
No. It answers from the checklist and notes you give it, and when something is not covered it takes a message.
Do I need a new phone number?
No. Forward the calls you miss from your existing number to your Tactly number, and customers keep dialing the number they know.
Stop sending callers to voicemail.
Set up your receptionist, make a free test call from your own phone, and switch it on when it sounds right.