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AI receptionist for electricians
For electricians who cannot step off a ladder to answer.
You are in an attic running wire when a homeowner calls about a dead outlet. Tactly picks up, finds out what is going on, and books you in.
- TactlyBrightwire Electric, I'm the virtual assistant. This call may be recorded. How can I help today?
- CallerHi, I'm Grace. I just bought an electric car and want a charger installed in the garage.
- TactlyThe team does install home chargers. They'll want to see your panel first. Would you like to book an estimate?
- CallerYes, ideally on a weekday morning.
- Looking up open estimate times
- TactlyThursday at 9:00 is open. Shall I put you down for that, Grace?
- Booked: Charger estimate, Thu 9:00 am
Can an AI receptionist work for electricians?
Tactly is an AI receptionist for electrical contractors. It answers when you are on a job or closed, asks what the problem is, whether it is a home or a business, and where, then books a service call or estimate into an open time on your calendar. It sends anyone describing danger to 911, takes messages for larger projects, and emails you a summary and transcript of every call.
The problem
Missed calls are missed work.
Electrical calls split two ways: small fixes people want done this week, and bigger projects like panel upgrades or a new circuit for a car charger. Both start with a phone call, and both disappear if that call reaches voicemail.
Most electricians cannot safely stop mid-task to answer. Tactly means the call still gets a friendly voice, a clear next step and a record you can read when you climb down.
Calls it handles
The calls electricians get every day.
Something stopped working
Dead outlets, tripping breakers, flickering lights. Tactly asks what is happening and books the service visits you allow.
Upgrade estimates
Panel changes, rewiring, a new circuit for a charger or hot tub. It takes the details and books an estimate if you offer them.
Danger on the line
Sparks, burning smells or a hot panel. Tactly tells the caller to hang up and call 911, before anything else.
Homes or businesses
Write whether you do residential, commercial or both. Tactly answers from that and politely redirects the rest.
Setup tips
What to put in your notes.
Tactly answers only from what you tell it. These are the lines that matter most for electricians.
- Separate service calls from estimates in your notes, and tell Tactly which of each it may book.
- Write what you do not take on, such as commercial fit-outs or solar, so callers hear it early.
- Add a short safety line for callers, like staying away from a sparking outlet, alongside the 911 instruction.
Plans for electricians
Starter
$49/mo
For a solo owner who mostly needs the missed calls covered.
- 100 AI-answered minutes a month
- Then $0.35 a minute
- Every feature included
- Most popular
Pro
$99/mo
For a busy shop that wants nights, weekends and lunch rushes handled.
- 250 AI-answered minutes a month
- Then $0.29 a minute
- Every feature included
Growth
$199/mo
For a team that sends a large share of its calls to the receptionist.
- 600 AI-answered minutes a month
- Then $0.25 a minute
- Every feature included
FAQ
Questions, answered
Can Tactly book electrical estimates?
Yes, into whatever estimate times your calendar shows as open. It confirms only after the calendar accepts the booking.
Will it tell callers what is wrong with their wiring?
No. It does not diagnose. It takes the details and books a visit or a message so you can see it yourself.
Can I hear it before customers do?
Yes. Test calls from your own phone are free, so you can check the greeting and answers before switching it on.
Stop sending callers to voicemail.
Set up your receptionist, make a free test call from your own phone, and switch it on when it sounds right.