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AI receptionist for moving companies
For moving companies whose crews are carrying a couch right now.
People shopping for movers call around fast and book whoever gives them a clear next step. Tactly answers every one of those calls and books the estimate.
- TactlyNorthstar Moving and Storage, I'm the virtual assistant and this call may be recorded. How can I help?
- CallerHi, I'm Eli. We're moving from a two-bedroom apartment to a house at the end of next month.
- TactlyGreat, Eli. Which towns are you moving from and to?
- CallerFrom Riverton to Glen Park.
- Looking up open estimate times
- TactlyWe can do a quick video estimate Thursday at 6:00 pm. Would that work?
- Booked: Video estimate, Thursday 6:00 pm
Can an AI receptionist work for moving companies?
Tactly is an AI receptionist for local and long-distance moving companies. It answers while your crews are on moves and your office is busy, greets callers in your company's name, asks for the move date, the size of the home and the pickup and drop-off towns, and books an in-home or video estimate into an open time on your calendar. It answers from your notes about services and emails every call to you as a summary with the transcript.
The problem
Missed calls are missed work.
A move has a fixed date, so customers shop on a deadline. They call several movers in one sitting, and the company that answers, asks the right questions and books an estimate is usually the one that gets the job.
Moving company owners are often on a truck, and the office is juggling crews, customers and changes all day. Tactly catches every new inquiry with the details already gathered, so your estimator starts with a full picture.
Calls it handles
The calls moving companies get every day.
Getting a quote
Tactly asks for the date, the size of the home and both towns, then books an estimate visit.
Packing and extras
Packing, storage, piano or safe moves. It answers from your notes about what you offer.
Is my date open?
It takes the date and details for your office to confirm, without promising a crew it cannot see.
Existing customers
Questions about an upcoming move go to your office as a message, or through to your phone during your hours.
Setup tips
What to put in your notes.
Tactly answers only from what you tell it. These are the lines that matter most for moving companies.
- Describe how your estimates work, in person or by video, and how long they take.
- List special items you move and anything you will not, such as hazardous materials.
- Explain that Tactly cannot see your crew schedule, so it should take the move date for your office to confirm.
Plans for moving companies
Starter
$49/mo
For a solo owner who mostly needs the missed calls covered.
- 100 AI-answered minutes a month
- Then $0.35 a minute
- Every feature included
- Most popular
Pro
$99/mo
For a busy shop that wants nights, weekends and lunch rushes handled.
- 250 AI-answered minutes a month
- Then $0.29 a minute
- Every feature included
Growth
$199/mo
For a team that sends a large share of its calls to the receptionist.
- 600 AI-answered minutes a month
- Then $0.25 a minute
- Every feature included
FAQ
Questions, answered
Can Tactly confirm a moving date?
No. It cannot see your crew schedule. It takes the date and books an estimate so your office can confirm availability.
Will it give a price for the move?
Only prices you wrote in your notes, such as an hourly rate. A full quote comes from your estimate.
Can my office take over a call?
Yes. During your hours Tactly can transfer a caller to one number, such as your office line.
Stop sending callers to voicemail.
Set up your receptionist, make a free test call from your own phone, and switch it on when it sounds right.