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AI receptionist for massage therapists
For massage therapists who cannot reach for a ringing phone mid-session.
You are forty minutes into a deep tissue session in a dim room. Your phone hums on the shelf. Tactly answers, books the caller's 90 minute session, and you never break the quiet.
- TactlyHello, you've reached Kinetic Touch Massage. I'm the virtual assistant and this call may be recorded. How can I help?
- CallerHi, it's Lauren. I'd like a deep tissue massage, ninety minutes, sometime this week.
- Looking up open 90 minute sessions
- TactlyThursday at 2:00 or Saturday at 11:00 are open. Which works better?
- CallerThursday, please.
- Booked: Deep tissue 90 min, Thu 2:00 pm
Can an AI receptionist work for massage therapists?
Tactly is an AI receptionist for massage therapy practices, from solo therapists to small clinics. It answers while you are in session and after hours, explains your modalities and session lengths from your notes, and books appointments into open times on your calendar. It gives no medical advice, takes questions about injuries as messages, and emails you a summary and transcript of every call.
The problem
Missed calls are missed work.
A massage practice sells uninterrupted time. You cannot stop a session to answer, and a solo therapist has no one else to do it. Calls stack up during the busiest hours, and new clients rarely leave a voicemail.
Clients often book on impulse: a sore back after moving furniture, a free afternoon, a gift certificate they finally want to use. If they cannot get a time when they call, they try the next practice on the map.
Calls it handles
The calls massage therapists get every day.
Which massage is right?
Tactly describes Swedish, deep tissue, prenatal or sports work as you define them in your notes, then books the one the caller picks.
Session length
It books 60, 90 or 120 minute sessions into times that fit, so your calendar keeps the buffer you need between clients.
A sore shoulder or old injury
It does not advise on pain. It takes the details as a message so you can ask your own intake questions before the visit.
Regulars rebooking
Returning clients get their usual length and a time that is open without waiting for you to finish the session.
Setup tips
What to put in your notes.
Tactly answers only from what you tell it. These are the lines that matter most for massage therapists.
- Set each session length as its own service in your calendar, with the buffer you need to reset the room.
- Write who you do not see, such as clients in the first trimester or anyone needing a doctor's note, so Tactly explains it kindly.
- Add your intake and late arrival policy, since a client who arrives late usually gets a shorter session.
Plans for massage therapists
Starter
$49/mo
For a solo owner who mostly needs the missed calls covered.
- 100 AI-answered minutes a month
- Then $0.35 a minute
- Every feature included
- Most popular
Pro
$99/mo
For a busy shop that wants nights, weekends and lunch rushes handled.
- 250 AI-answered minutes a month
- Then $0.29 a minute
- Every feature included
Growth
$199/mo
For a team that sends a large share of its calls to the receptionist.
- 600 AI-answered minutes a month
- Then $0.25 a minute
- Every feature included
FAQ
Questions, answered
I work alone. Is Tactly worth it for one therapist?
Many solo therapists use the Starter plan, which is $49 a month with 100 minutes. It answers only the calls you choose to send it.
Will it tell clients whether massage helps their condition?
No. It gives no medical advice. It takes the question as a message and books a session only if the caller wants one.
Can my phone ring first before Tactly answers?
Yes. Pick the missed calls mode and set how long your phone rings, from 5 to 60 seconds, before Tactly picks up.
Stop sending callers to voicemail.
Set up your receptionist, make a free test call from your own phone, and switch it on when it sounds right.