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AI receptionist for salons and barbershops
For salons where every stylist is mid-cut when the phone rings.
Stepping away from a client to answer the phone is awkward, and letting it ring is worse. Tactly answers, explains your services, and books the appointment.
- TactlyThanks for calling Velvet and Vine Salon. I'm the virtual assistant, and this call may be recorded. How can I help?
- CallerHi, it's Monique. I'd like a cut and a gloss sometime Saturday.
- TactlyA cut and gloss takes about ninety minutes. Let me check Saturday.
- Looking up open appointment times
- TactlySaturday at 11:00 is open. Shall I book a cut and gloss for you?
- CallerYes, please.
- Booked: Cut and gloss, Saturday 11:00 am
Can an AI receptionist work for salons and barbershops?
Tactly is an AI receptionist for hair salons and barbershops. It answers calls while your team is with clients and after you close, greets callers in your salon's name, answers questions about services, prices and timing from your menu, and books appointments into open times on your calendar. It sends anything it cannot handle to you as a message, and every call arrives in your inbox as a summary with the transcript.
The problem
Missed calls are missed work.
Salon phones ring at the worst moments: in the middle of a color application, a fade or a blowout. Stopping to answer means a client waiting in the chair. Letting it ring means a caller who books somewhere else.
Many salons have no front desk, or one person covering it between other jobs. Tactly takes the booking calls so your stylists and barbers can keep their hands and attention on the person in front of them.
Calls it handles
The calls salons and barbershops get every day.
Booking a cut or color
Tactly asks what service the caller wants and books it into an open time, allowing for how long it takes.
How much and how long?
It answers from your service menu, including starting prices and appointment lengths.
A specific stylist
If you list who does what, it tells callers which services each person offers and takes requests.
Running late or cancelling
It takes the message and emails it to you, so the chair does not sit empty without warning.
Setup tips
What to put in your notes.
Tactly answers only from what you tell it. These are the lines that matter most for salons and barbershops.
- Paste in your service menu with starting prices and how long each service takes.
- Note which services need a consultation first, such as big color changes or extensions.
- Write your cancellation and late policy so Tactly can share it the same way every time.
Plans for salons and barbershops
Starter
$49/mo
For a solo owner who mostly needs the missed calls covered.
- 100 AI-answered minutes a month
- Then $0.35 a minute
- Every feature included
- Most popular
Pro
$99/mo
For a busy shop that wants nights, weekends and lunch rushes handled.
- 250 AI-answered minutes a month
- Then $0.29 a minute
- Every feature included
Growth
$199/mo
For a team that sends a large share of its calls to the receptionist.
- 600 AI-answered minutes a month
- Then $0.25 a minute
- Every feature included
FAQ
Questions, answered
Does Tactly book appointments around service length?
Yes. Write how long each service takes in your notes, and it books into open times on your calendar that fit.
Can clients ask for a specific stylist?
Tactly can tell callers who offers which services, from your notes, and record the request with the booking.
What about walk-in questions?
It can explain your walk-in policy and your hours, and answer from whatever you wrote down.
Stop sending callers to voicemail.
Set up your receptionist, make a free test call from your own phone, and switch it on when it sounds right.