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AI receptionist for nail salons
For nail salons where every technician has a client's hand in theirs.
Six stations are full, a pedicure chair is running and the phone rings for the fifth time. A caller wants to know if she can walk in for a fill. Tactly tells her how your walk-ins work.
- TactlyHello, Polished Petal Nails. I'm the virtual assistant and this call may be recorded. Para español, diga español.
- CallerEspañol, por favor. Soy Yesenia, quiero un relleno de acrílico el sábado.
- Looking up open Saturday times
- TactlyClaro, Yesenia. Tengo el sábado a la 1:00 o a las 3:30. ¿Cuál prefiere?
- CallerA la 1:00.
- Booked: Acrylic fill, Sat 1:00 pm
Can an AI receptionist work for nail salons?
Tactly is an AI receptionist for nail salons. It answers while your technicians are working, explains whether you take walk-ins or appointments from your notes, and books manicures, pedicures, gel and acrylic sets into open times on your calendar. It can answer in English or Spanish, shares prices from your menu, and emails you a summary and transcript of every call.
The problem
Missed calls are missed work.
Nail salons run on wet polish and full hands. Nobody can pick up a phone in the middle of a gel application. Yet the phone rings all day with the same few questions, and an unanswered caller walks into the salon down the block.
Weekends, prom season and the weeks before holidays bring a rush of calls. Many come from clients who are happier speaking Spanish. A salon that answers clearly, in the caller's language, keeps those bookings.
Calls it handles
The calls nail salons get every day.
Can I walk in?
Tactly explains your walk-in policy and the usual quiet times from your notes, or offers to book an appointment instead.
Fills, sets and removals
It books gel, acrylic and dip services with the right length, and asks whether the caller needs a removal first.
Groups and parties
Bridal parties and birthday groups leave their date, size and services in a message, so you can plan the stations.
Price checks
It quotes the starting prices you list, like a gel manicure or spa pedicure, and takes custom art questions as a message.
Setup tips
What to put in your notes.
Tactly answers only from what you tell it. These are the lines that matter most for nail salons.
- Write exactly how walk-ins work at your salon, including the days you do not take them.
- List each service with its length, so a full set and a polish change never land in the same short slot.
- Turn on Spanish if your clients use it, and remember the summaries you receive still come in English.
Plans for nail salons
Starter
$49/mo
For a solo owner who mostly needs the missed calls covered.
- 100 AI-answered minutes a month
- Then $0.35 a minute
- Every feature included
- Most popular
Pro
$99/mo
For a busy shop that wants nights, weekends and lunch rushes handled.
- 250 AI-answered minutes a month
- Then $0.29 a minute
- Every feature included
Growth
$199/mo
For a team that sends a large share of its calls to the receptionist.
- 600 AI-answered minutes a month
- Then $0.25 a minute
- Every feature included
FAQ
Questions, answered
Can Tactly answer in Spanish?
Yes. It greets in English, offers Spanish and switches when the caller does. Every summary you get arrives in English.
We mostly take walk-ins. Do we still need it?
Walk-in salons get many calls asking about wait times and hours. Tactly answers those from your notes so your technicians keep working.
Can it book a specific technician?
It records the request with the booking and tells callers which technician does which services, from your notes.
Does it charge for hang-ups?
No. Calls under 15 seconds, such as spam and hang-ups, are not billed.
Stop sending callers to voicemail.
Set up your receptionist, make a free test call from your own phone, and switch it on when it sounds right.