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AI receptionist for personal trainers
For trainers whose hands are full with a client mid-set when a new lead calls.
You are spotting a client on her last heavy squat. Your phone buzzes on the bench with a number you do not know. Tactly answers and books a consultation for next week.
- TactlyThanks for calling Summit Coaching with Jordan. I'm the virtual assistant, and this call may be recorded. How can I help?
- CallerHi, I'm Renee. I want to get stronger before a hiking trip in the spring.
- TactlyJordan starts every new client with a free 30-minute consultation. Would you like to book one?
- CallerYes, early mornings are best for me.
- Looking up open times
- TactlyWednesday at 6:30 am is open at the studio. Does that work?
- Booked: Free consultation, Wed 6:30 am
Can an AI receptionist work for personal trainers?
Tactly is an AI receptionist for personal trainers and small training studios. It answers your business line while you coach, explains how you work, where you train and your package options from your notes, and books consultations into your calendar at times you are free. It does not give fitness or nutrition advice. Each call is emailed to you as a summary and transcript you can read between sessions.
The problem
Missed calls are missed work.
A trainer's day is booked in back-to-back hours with clients. You cannot stop a session to take a call, and a new prospect who reaches voicemail usually tries the next name in the search results.
Prospects call when they are ready to commit, often after a doctor's visit or a birthday. That window is short. Getting a consultation on the calendar while they are still motivated is most of the sale.
Calls it handles
The calls personal trainers get every day.
Consultation request
Tactly asks about their goals in general terms and books a free consult at a time on your calendar.
Where do you train?
Your gym, a private studio, home visits or online. It explains your setup and the area you cover.
Package questions
Session lengths, package sizes and any prices you choose to share, read from your notes.
Client reschedules
A regular client needs to move Thursday. Tactly takes the message so you can sort it out after the session.
Setup tips
What to put in your notes.
Tactly answers only from what you tell it. These are the lines that matter most for personal trainers.
- Write where you train, whether you travel to clients, and the neighborhoods you cover.
- Set your consultation slots in the calendar around your regular client hours so Tactly never double books you.
- Add a note that Tactly should not discuss injuries or diets and should take a message instead.
Plans for personal trainers
Starter
$49/mo
For a solo owner who mostly needs the missed calls covered.
- 100 AI-answered minutes a month
- Then $0.35 a minute
- Every feature included
- Most popular
Pro
$99/mo
For a busy shop that wants nights, weekends and lunch rushes handled.
- 250 AI-answered minutes a month
- Then $0.29 a minute
- Every feature included
Growth
$199/mo
For a team that sends a large share of its calls to the receptionist.
- 600 AI-answered minutes a month
- Then $0.25 a minute
- Every feature included
FAQ
Questions, answered
I train solo. Is this worth it for one person?
Starter is $49 a month with 100 minutes, and short hang-ups under 15 seconds are not billed. For a solo trainer that usually covers the calls you miss while coaching.
Will it write a workout plan for a caller?
No. It gives no fitness or nutrition advice. It explains your services and books a consultation so you can talk with them.
Can it use my existing cell number?
Yes. Forward unanswered calls from your number to your Tactly number, and it picks up when you do not.
Fitness and education
Related industries
Stop sending callers to voicemail.
Set up your receptionist, make a free test call from your own phone, and switch it on when it sounds right.