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AI receptionist for pizzerias
For pizzerias where one person is stretching dough and answering the phone at the same time.
Game night, the oven is full, and the line has three callers waiting. One wants an order, one asks if you deliver to Elm Street, one asks if the slice special runs Sundays.
- TactlyHi, you've reached Corner Oven Pizza. I'm the virtual assistant and this call may be recorded. What can I do for you?
- CallerThis is Darnell. Do you guys deliver out to Willow Park?
- TactlyYes, Willow Park is in our delivery area. There's a $3 delivery fee out there.
- CallerCool. I want two large pies, can I do that with you?
- TactlyI can't take orders, but I'll put you through to the counter right now so they can get it started.
- Transferred to Counter
Can an AI receptionist work for pizzerias?
Tactly is an AI receptionist for pizzerias and pizza shops. It answers the calls your crew cannot reach during a rush, gives hours, delivery zones, specials and gluten-free options from your notes, and tells callers where to find your online ordering page if you list one. Callers placing or changing an order are transferred to the counter during hours. It never takes orders or card payments itself.
The problem
Missed calls are missed work.
A pizzeria lives on a few hard rushes: Friday dinner, big games, school nights. That is exactly when the counter is slammed and the phone gets ignored, and the caller asking a two-second question about your delivery area gives up and orders from the chain instead.
Every minute a cook spends repeating your hours is a minute a pie sits too long. Tactly handles the repeat questions so the people making food can make food, and the order calls still reach a person who can ring them up.
Calls it handles
The calls pizzerias get every day.
Do you deliver to me?
Tactly checks the streets, neighborhoods or zip codes you list and tells the caller plainly whether they are in your delivery zone.
Specials and crust options
Tonight's deal, slice of the day, gluten-free or cauliflower crust. It reads from your notes and never invents a price.
I want to place an order
It cannot ring up food. During hours it transfers the caller to your counter, or it tells them where your ordering page is.
Where is my pizza?
Tactly cannot track deliveries, so it passes the caller straight to the counter, or takes a message with their name and street after close.
Setup tips
What to put in your notes.
Tactly answers only from what you tell it. These are the lines that matter most for pizzerias.
- List your delivery zone by street names or zip codes, plus any delivery fee and minimum you want callers to hear.
- Add a named transfer number for the counter with a note to use it for anyone ordering or asking about an order.
- Update your notes when the weekly special changes so Tactly is not quoting last week's deal.
Plans for pizzerias
Starter
$49/mo
For a solo owner who mostly needs the missed calls covered.
- 100 AI-answered minutes a month
- Then $0.35 a minute
- Every feature included
- Most popular
Pro
$99/mo
For a busy shop that wants nights, weekends and lunch rushes handled.
- 250 AI-answered minutes a month
- Then $0.29 a minute
- Every feature included
Growth
$199/mo
For a team that sends a large share of its calls to the receptionist.
- 600 AI-answered minutes a month
- Then $0.25 a minute
- Every feature included
FAQ
Questions, answered
Will Tactly ring up pizza orders?
No. It does not take orders or card details. It transfers order calls to your counter during hours, or tells callers where your online ordering page is if your notes include it.
What happens to calls after we close?
Tactly gives tomorrow's hours and takes a message if needed, so a catering or party inquiry from midnight is waiting for you in the morning.
Can it handle several calls during a Friday rush?
Yes. Each caller is answered instead of waiting on hold, and anyone who needs a person is put through to the counter number you set.
Restaurants, food and drink
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