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AI receptionist for tire shops
For tire shops where the bays are full the first cold morning of the year.
The first frost hits and every driver with a low pressure light calls before work. Your counter is ringing up two installs. Tactly answers, gets the tire size off the sidewall, and books a slot.
- TactlyThanks for calling Northbound Tire and Wheel. I'm the virtual assistant, and this call may be recorded. How can I help?
- CallerHi, this is Carla. My tire pressure light came on and there's a screw in the rear tire.
- TactlyWe can usually patch a puncture in the tread. Can you tell me the year, make and model?
- Caller2020 Civic.
- Looking up repair times
- TactlyWe have a flat repair slot at 11:30 this morning. Shall I book it?
- Booked: Flat repair, 2020 Civic, today 11:30 am
Can an AI receptionist work for tire shops?
Tactly is an AI receptionist for tire shops. It answers when your counter is busy or you are closed, asks the vehicle and tire size, explains your services such as mounting, balancing, rotations and flat repair from your notes, and books installs and repairs into your calendar. It does not check tire stock or quote prices beyond the ones you list. Every call is emailed to the counter as a summary and transcript.
The problem
Missed calls are missed work.
Tire calls are urgent. A flat, a nail, a pressure light, a trip this weekend. The driver wants to know if you can fit them in today. A ringing phone with no answer sends them to a big chain down the road.
Your techs are on the lifts and the counter is quoting and ringing up. Every call that asks the hours or whether you patch tires pulls someone off a car. Tactly answers those and books the install.
Calls it handles
The calls tire shops get every day.
I have a flat
Tactly explains your flat repair policy from your notes and books the soonest open repair slot.
New tire install
It takes the tire size and vehicle, notes whether the customer is bringing their own tires, and books an install.
Do you have my size?
Tactly cannot see your stock. It takes the size and passes the question to the counter by transfer or message.
Seasonal swaps
Winter tire changeovers and storage. It books the swap and explains your storage rules if you offer it.
Setup tips
What to put in your notes.
Tactly answers only from what you tell it. These are the lines that matter most for tire shops.
- Write how you handle repairs, including when a tire cannot be patched and needs replacing.
- Explain that Tactly cannot see stock and should take the tire size for the counter.
- Add your policy on customers who bring their own tires and any install prices you want shared.
Plans for tire shops
Starter
$49/mo
For a solo owner who mostly needs the missed calls covered.
- 100 AI-answered minutes a month
- Then $0.35 a minute
- Every feature included
- Most popular
Pro
$99/mo
For a busy shop that wants nights, weekends and lunch rushes handled.
- 250 AI-answered minutes a month
- Then $0.29 a minute
- Every feature included
Growth
$199/mo
For a team that sends a large share of its calls to the receptionist.
- 600 AI-answered minutes a month
- Then $0.25 a minute
- Every feature included
FAQ
Questions, answered
Can Tactly check if a tire size is in stock?
No. It does not see your inventory. It takes the size and passes it to your counter.
Can it fit in same-day repairs?
Yes, when your calendar has open repair slots. It offers only real open times and confirms once the calendar accepts.
What if a driver is stuck on the highway?
Anyone describing an emergency is told to hang up and call 911. For a roadside flat it can take a message or explain any service you list.
Stop sending callers to voicemail.
Set up your receptionist, make a free test call from your own phone, and switch it on when it sounds right.