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AI receptionist for campgrounds and RV parks
For campground owners driving a golf cart around the loop when the office phone rings.
A camper towing a 38-foot fifth wheel calls to ask if it will fit a pull-through. Tactly checks your notes on site lengths and hookups and takes down the dates.
- TactlyPine Hollow RV Park, I'm the virtual assistant. This call may be recorded. What can I help with?
- CallerHi, I'm Walt. Do you have 50 amp sites, and will a 38-foot fifth wheel fit?
- TactlyYes, Walt. Our pull-through sites have 50 amp service and take rigs up to 45 feet. When are you hoping to come?
- CallerThe first week of June, five nights.
- TactlyI'll pass that to the office so they can confirm a site with you.
- Message for the office: Walt, 38 ft fifth wheel, 50 amp, June 1 to 6
Can an AI receptionist work for campgrounds and RV parks?
Tactly is an AI receptionist for campgrounds and RV parks. It answers while staff are out on the grounds or closed, explains hookups, amps, rig length limits, pet rules, quiet hours, check-in and late arrival from your notes, and takes site requests as messages. It cannot see which sites are open. During office hours it can transfer callers to the camp store or office.
The problem
Missed calls are missed work.
Campground staff are rarely at a desk. They are dumping trash, fixing a water spigot or showing a camper to a site. Calls come in waves on Friday afternoons and every spring when people plan the summer, and a camper who cannot get through books the park up the road.
RV callers have specific questions: will my rig fit, do you have 50 amp, can I arrive after dark. Those answers live in the owner's head. Write them down once and Tactly gives them out the same way all season.
Calls it handles
The calls campgrounds and RV parks get every day.
Will my rig fit
Length limits, pull-throughs, slide-out room and tight turns. Tactly answers from the site details you wrote.
Hookups and amenities
30 or 50 amp, sewer, wifi, showers, laundry, the dump station. Tactly gives the facts you listed.
Arriving after dark
Tactly reads your late arrival steps, such as where the site map is posted and who to look for in the morning.
Seasonal and monthly sites
Callers asking about a long stay leave their rig size and dates, and the summary lands in your inbox.
Setup tips
What to put in your notes.
Tactly answers only from what you tell it. These are the lines that matter most for campgrounds and RV parks.
- List your site types with maximum rig length, amp service and whether each has sewer.
- Write your quiet hours, pet rules, generator rules and campfire rules, including any seasonal burn bans.
- Explain late arrival in plain steps so a camper pulling in at 10 pm knows exactly where to go.
Plans for campgrounds and RV parks
Starter
$49/mo
For a solo owner who mostly needs the missed calls covered.
- 100 AI-answered minutes a month
- Then $0.35 a minute
- Every feature included
- Most popular
Pro
$99/mo
For a busy shop that wants nights, weekends and lunch rushes handled.
- 250 AI-answered minutes a month
- Then $0.29 a minute
- Every feature included
Growth
$199/mo
For a team that sends a large share of its calls to the receptionist.
- 600 AI-answered minutes a month
- Then $0.25 a minute
- Every feature included
FAQ
Questions, answered
Can Tactly reserve a campsite?
It does not connect to campground reservation software. It takes site requests as messages with dates and rig details for your office to confirm.
Can calls go to the camp store when it is open?
Yes. Add the camp store as a named number with its hours, and Tactly transfers callers there during the hours you set.
We are seasonal. Can we pause in the off season?
You can cancel any time, or switch to the after-hours or missed-call mode so Tactly only takes the calls nobody answers.
Hotels and hospitality
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Stop sending callers to voicemail.
Set up your receptionist, make a free test call from your own phone, and switch it on when it sounds right.