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AI receptionist for escape rooms
For escape rooms where every game master is inside a room with a stopwatch when the phone rings.
Three games are running and a parent calls to book a birthday party for ten. Tactly checks your calendar, offers open sessions, and reminds them to arrive fifteen minutes early.
- TactlyLockbox Escape Games, I'm the virtual assistant. This call may be recorded. How can I help?
- CallerHi, this is Nadia. Can I book the Pharaoh's Vault room for six on Saturday? Two are eleven.
- TactlyPlayers eleven and up are welcome with an adult in the room. Let me check Saturday.
- Looking up open times
- TactlyPharaoh's Vault is open at 2:15 or 6:45 pm. Which works?
- Caller6:45, please.
- Booked: Pharaoh's Vault, 6 players, Sat 6:45 pm
Can an AI receptionist work for escape rooms?
Tactly is an AI receptionist for escape rooms. It answers while your staff are running games, explains each room, group sizes, age rules and arrival times from your notes, and books sessions into open times on your booking calendar, confirming only once the calendar accepts. It takes messages for private events and corporate groups and emails a summary of every call. It does not take payment.
The problem
Missed calls are missed work.
An escape room is busiest exactly when staff are least free: evenings and weekends, with every game master watching cameras and giving hints. The phone rings with people trying to plan a party or a team outing, and nobody can step out of the control room.
Group bookings are high value. A birthday or office group that cannot get through on the phone picks a different activity. Tactly gives them real times and the rules they need, like how young players can be, before the moment passes.
Calls it handles
The calls escape rooms get every day.
Booking a game
Tactly asks which room and how many players, offers open sessions from your calendar, and books one once the calendar accepts.
Age and difficulty
Can a ten-year-old play, which room is easiest. Tactly answers from your room notes and age rules.
Parties and team events
Birthdays, office outings, buyouts of several rooms. Tactly takes the date, headcount and contact for your events lead.
Running late
A group stuck in traffic calls. Tactly explains your late arrival policy and passes the message to the game master on duty.
Setup tips
What to put in your notes.
Tactly answers only from what you tell it. These are the lines that matter most for escape rooms.
- Describe each room with player range, difficulty, length and anything that might scare young kids.
- Write your age rules and whether minors need an adult inside the room, so Tactly states them before booking.
- Set your session times in the booking calendar, including reset time between games, so Tactly only offers real slots.
Plans for escape rooms
Starter
$49/mo
For a solo owner who mostly needs the missed calls covered.
- 100 AI-answered minutes a month
- Then $0.35 a minute
- Every feature included
- Most popular
Pro
$99/mo
For a busy shop that wants nights, weekends and lunch rushes handled.
- 250 AI-answered minutes a month
- Then $0.29 a minute
- Every feature included
Growth
$199/mo
For a team that sends a large share of its calls to the receptionist.
- 600 AI-answered minutes a month
- Then $0.25 a minute
- Every feature included
FAQ
Questions, answered
Can Tactly book a group into a specific room?
Yes. Set up each room's sessions in your booking calendar and Tactly offers real open times, booking only once the calendar accepts.
Does it take payment for the booking?
No. Tactly does not take payments or card details. If you require prepayment, tell it in the notes and your team sends the payment step.
Can it handle a buyout of the whole venue?
It takes the date, group size and contact details as a message for you, since buyouts usually need a quote and a conversation.
Hotels and hospitality
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