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AI receptionist for motels
For motels where the next call is a driver two exits away asking if you have a room.
It is midnight on the interstate and a trucker wants to know if he can park his rig. Tactly answers in English or Spanish, tells him what your notes say, and lets the night clerk sleep through the easy questions.
- TactlyMesa Ridge Motor Inn, I'm the virtual assistant. This call may be recorded. How can I help?
- CallerHola, habla español?
- TactlySí, claro. ¿En qué le puedo ayudar?
- CallerSoy Héctor. ¿Hay espacio para estacionar un camión?
- TactlySí, Héctor. Los camiones se estacionan en el lote del lado este, sin costo. Le paso con la oficina para ver habitaciones.
- Transferred to Office
Can an AI receptionist work for motels?
Tactly is an AI receptionist for motels and roadside inns. It answers day and night, tells drivers about office hours, late arrival, truck and trailer parking, pets and ID rules from your notes, and takes room requests as messages. It answers in English or Spanish. It cannot see which rooms are open, so it can transfer callers to the office line during set hours instead of guessing.
The problem
Missed calls are missed work.
Motel business comes from the road. A driver tired after six hours calls the first number on the highway sign. If it rings out, the next exit wins, and that room stays empty for the night.
The office is often one person who also cleans, does laundry and sleeps on site. Most calls are the same handful of questions. Tactly answers those and keeps a written record, so the owner is woken only when a caller truly needs a person.
Calls it handles
The calls motels get every day.
Do you have a room
Tactly cannot see vacancies. During office hours it transfers the caller to the desk, and after hours it explains how late arrival works.
Trucks and trailers
Where to park a rig, a boat trailer or a work van. Tactly reads out the parking rules you wrote.
Pets and ID rules
Pet fees, weight limits, ID and age to rent. Tactly gives the same answer every time, straight from your notes.
Weekly stays
Crews on a job ask about weekly rooms. Tactly takes the crew size, dates and a contact for the owner to follow up.
Setup tips
What to put in your notes.
Tactly answers only from what you tell it. These are the lines that matter most for motels.
- Write your office hours and exactly how a guest arriving after the office closes checks in.
- Spell out parking for trucks, trailers and work vans, including where to go and any fee.
- Turn on English and Spanish answering if many of your guests are Spanish speakers, and summaries still arrive in English.
Plans for motels
Starter
$49/mo
For a solo owner who mostly needs the missed calls covered.
- 100 AI-answered minutes a month
- Then $0.35 a minute
- Every feature included
- Most popular
Pro
$99/mo
For a busy shop that wants nights, weekends and lunch rushes handled.
- 250 AI-answered minutes a month
- Then $0.29 a minute
- Every feature included
Growth
$199/mo
For a team that sends a large share of its calls to the receptionist.
- 600 AI-answered minutes a month
- Then $0.25 a minute
- Every feature included
FAQ
Questions, answered
Can Tactly tell callers we have vacancies?
Only if you write it in the notes. It cannot see your rooms, so most motels have it transfer room questions to the office during hours.
Can it answer in Spanish?
Yes. Tactly greets in English, offers Spanish, and switches when the caller does. Your summary still arrives in English.
Will spam calls eat my minutes?
Calls under 15 seconds, like most spam and hang-ups, are not billed.
Hotels and hospitality
Related industries
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