Home / Industries / Staffing agencies
AI receptionist for staffing agencies
For recruiters fielding job seekers and hiring managers on the same line.
Monday morning a warehouse client needs twelve pickers by Wednesday, and forty applicants call asking whether you are hiring. Tactly tells the two kinds of caller apart.
- TactlyKeystone Workforce Solutions, I'm the virtual assistant and this call may be recorded. Are you looking for work or looking to hire?
- CallerLooking to hire. I'm Bernard, I run a distribution center and I need ten people for second shift next week.
- TactlyWe can help, Bernard. Let me connect you with our client team.
- Transferred to Sales
- Call summary emailed to recruiting
Can an AI receptionist work for staffing agencies?
Tactly is an AI receptionist for staffing and recruiting agencies. It answers in English or Spanish, asks whether the caller is looking for work or looking to hire, and handles each: job seekers hear your application steps and open roles from your notes, and employers are booked for a call with a recruiter or transferred to a named number during hours. Every call is emailed to you as an English summary with the transcript.
The problem
Missed calls are missed work.
A staffing office serves two customers through one phone. Applicants call in volume, and employers call less often with much more at stake. When every line is busy with job seekers, the hiring manager with an urgent order hears a voicemail and calls a competing agency.
Many of the workers you place prefer Spanish, especially in light industrial and hospitality roles. If nobody on duty speaks it, those candidates drop off. Tactly answers both groups, in either language, and keeps your recruiters on the calls that pay.
Calls it handles
The calls staffing agencies get every day.
Job seekers asking about work
Tactly explains how to apply, which roles are open and what documents to bring, using only what you wrote in your notes.
Employers with an order
It asks about the role, headcount, shift and start date, then books a call with a recruiter or transfers to Sales during hours.
Workers on assignment
A worker calling in sick or with a timesheet question is taken as a message for their recruiter, with the client site noted.
Candidates who prefer Spanish
Tactly offers Spanish after the greeting and carries on in Spanish, then emails the recruiter an English summary.
Setup tips
What to put in your notes.
Tactly answers only from what you tell it. These are the lines that matter most for staffing agencies.
- Tell Tactly to ask early whether the caller is a job seeker or an employer, and write what each should be offered.
- Keep a short list of open roles, pay you are willing to share and how to apply in the notes, and refresh it each week.
- Turn on English and Spanish if many of your candidates prefer Spanish, so the switch happens on the first sentence.
Plans for staffing agencies
Starter
$49/mo
For a solo owner who mostly needs the missed calls covered.
- 100 AI-answered minutes a month
- Then $0.35 a minute
- Every feature included
- Most popular
Pro
$99/mo
For a busy shop that wants nights, weekends and lunch rushes handled.
- 250 AI-answered minutes a month
- Then $0.29 a minute
- Every feature included
Growth
$199/mo
For a team that sends a large share of its calls to the receptionist.
- 600 AI-answered minutes a month
- Then $0.25 a minute
- Every feature included
FAQ
Questions, answered
Can Tactly screen candidates?
It asks the questions you write, such as availability and transportation, and includes the answers in the summary. Your recruiters decide.
Can employers reach a recruiter right away?
During your hours Tactly can transfer an employer to a named number such as Sales. Outside hours it books a call or takes a message.
Will it promise a job to applicants?
No. It shares the openings you listed and how to apply, and never promises placement or pay beyond your notes.
Business services
Related industries
Stop sending callers to voicemail.
Set up your receptionist, make a free test call from your own phone, and switch it on when it sounds right.