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AI receptionist for concrete contractors
For concrete crews who cannot walk away from a pour that is setting.
The truck is unloading and the slab has to be finished before it sets. That is exactly when a homeowner calls about a new patio. Tactly picks up and books the estimate.
- TactlyGranite Ridge Concrete, I'm the virtual assistant and this call may be recorded. How can I help?
- CallerHi, I'm Priya. We want to replace our cracked driveway this spring.
- TactlyHappy to help, Priya. Roughly how big is it, and does the old concrete need to come out?
- CallerTwo car width, and yes, all of it.
- Looking up open estimate times
- TactlyOur estimator can see it Tuesday at 4:30. Shall I book that?
- Booked: Driveway tear out estimate, Tue 4:30 pm
Can an AI receptionist work for concrete contractors?
Tactly is an AI receptionist for concrete contractors. It answers while your crew is pouring or finishing, asks whether the caller wants a driveway, patio, walkway or foundation work, takes the rough size and the address, and books an estimate visit into an open time on your calendar. It never prices a job it has not seen, and it emails you a summary and transcript after every call.
The problem
Missed calls are missed work.
Concrete work is booked weeks ahead and decided on the estimate. A homeowner planning a patio for summer calls a few contractors in spring, and the ones who reach voicemail rarely get a second try.
On pour days nobody on the crew can touch a phone. The mix waits for no one, and a finishing trowel does not pause for a ringtone. Tactly answers those calls so the estimate calendar keeps filling while the slab gets done.
Calls it handles
The calls concrete contractors get every day.
New driveways and patios
Tactly asks about the size, the current surface and any tear out, then books an estimate at the address.
Cracked or sunken slabs
It records where the crack is and how long it has been there, and books a look rather than promising a repair.
Foundation and footing work
For new builds and additions it takes the builder or owner's details and the timeline for your estimator.
Stamped and decorative finishes
Write which finishes and colors you offer. Tactly answers from those notes and books a design estimate.
Setup tips
What to put in your notes.
Tactly answers only from what you tell it. These are the lines that matter most for concrete contractors.
- Describe the jobs you take on, such as flatwork, foundations or decorative concrete, and your smallest job size.
- Tell Tactly how far out your schedule is booked, so callers asking about a start date hear something honest.
- Add a named transfer number for your estimator so builders calling during the day can reach them directly.
Plans for concrete contractors
Starter
$49/mo
For a solo owner who mostly needs the missed calls covered.
- 100 AI-answered minutes a month
- Then $0.35 a minute
- Every feature included
- Most popular
Pro
$99/mo
For a busy shop that wants nights, weekends and lunch rushes handled.
- 250 AI-answered minutes a month
- Then $0.29 a minute
- Every feature included
Growth
$199/mo
For a team that sends a large share of its calls to the receptionist.
- 600 AI-answered minutes a month
- Then $0.25 a minute
- Every feature included
FAQ
Questions, answered
Will Tactly quote a price per square foot?
Only if you put one in your notes. Most contractors leave pricing to the estimate, and Tactly then books that visit instead.
Can it handle calls from general contractors as well as homeowners?
Yes. It asks who is calling and why, and you can send builder calls to a separate named number during your hours.
What happens to calls on a rain day?
Nothing changes. Tactly answers in whichever mode you set, and you can edit your notes to tell callers about weather delays.
Building and design
Related industries
Stop sending callers to voicemail.
Set up your receptionist, make a free test call from your own phone, and switch it on when it sounds right.