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AI receptionist for paving contractors
For paving crews running a roller while parking lot owners try to reach them.
A plaza owner wants the lot sealcoated before the first frost, and a family needs a new driveway. The crew is behind the roller. Tactly takes both calls and sets up both walk throughs.
- TactlyBlacktop Brothers Paving, I'm the virtual assistant and this call may be recorded. How can I help?
- CallerHi, this is Raymond. I own a strip center and the lot needs sealcoating and new lines.
- TactlyWe do both, Raymond. Roughly how many parking spaces, and when was it last sealed?
- CallerAbout sixty spaces. Maybe four years ago.
- Looking up open estimate times
- TactlyAn estimator can walk the lot Monday at 7:30 am. Shall I book that?
- Booked: Sealcoat and striping estimate, Mon 7:30 am
Can an AI receptionist work for paving contractors?
Tactly is an AI receptionist for asphalt paving and sealcoating contractors. When the crew is out on asphalt or the yard is locked up for the night, it picks up, finds out whether the caller needs new paving, resurfacing, crack filling, sealcoating or line striping, notes the property type and rough size, and schedules a walk through in a free slot on your calendar. It never guesses a price it was not given, and it emails every call to you.
The problem
Missed calls are missed work.
Paving has a short season and a long list of people who all want their work done before the weather turns. Commercial owners and homeowners alike call around in a rush each spring and fall, and the contractor who answers first books the walk through.
Crews work loud equipment on hot asphalt, often far from the office. Nobody can hear a phone over a paver, and nobody should be answering one next to it. Tactly keeps estimates coming in while your crew finishes the lot.
Calls it handles
The calls paving contractors get every day.
New driveways and lots
Tactly asks about the area, the current surface and access for trucks, then books an estimate visit.
Sealcoating and crack filling
It notes the property and when it was last sealed, and books the walk through or the work you allow.
Line striping
Lot owners needing fresh stalls or accessible spaces have the lot size and timing logged for your estimator.
Weather delays
Customers asking about a rescheduled job hear whatever you put in your notes, or leave a message for your office.
Setup tips
What to put in your notes.
Tactly answers only from what you tell it. These are the lines that matter most for paving contractors.
- List each service you offer, such as paving, resurfacing, patching, sealcoating and striping, and your smallest job.
- Write a line for weather delays that you can update quickly when rain pushes the schedule.
- Ask Tactly to collect the property type on every call, since residential and commercial jobs are priced so differently.
Plans for paving contractors
Starter
$49/mo
For a solo owner who mostly needs the missed calls covered.
- 100 AI-answered minutes a month
- Then $0.35 a minute
- Every feature included
- Most popular
Pro
$99/mo
For a busy shop that wants nights, weekends and lunch rushes handled.
- 250 AI-answered minutes a month
- Then $0.29 a minute
- Every feature included
Growth
$199/mo
For a team that sends a large share of its calls to the receptionist.
- 600 AI-answered minutes a month
- Then $0.25 a minute
- Every feature included
FAQ
Questions, answered
Can Tactly reschedule a job after a rain day?
It can book a new time if your calendar has an opening, or take a message so your office can sort the schedule.
Will it quote sealcoating by the square foot?
Only if you wrote a rate in your notes. Otherwise it books an estimate so someone can measure the surface.
Can commercial callers reach my office directly?
Yes. During your hours Tactly can transfer them to your main number or a named number such as Commercial.
Building and design
Related industries
Stop sending callers to voicemail.
Set up your receptionist, make a free test call from your own phone, and switch it on when it sounds right.