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AI receptionist for window and door installers
For window and door companies whose installers are mid-swap on a sliding patio door.
A homeowner counted the drafty windows in the house and wants someone to come measure. Your installer is setting a new entry door. Tactly takes the call and books the visit.
- TactlyLakeshore Window and Door, I'm the virtual assistant and this call may be recorded. How can I help?
- CallerHi, I'm Priya. We'd like to replace eleven windows and the back slider.
- TactlyWe can help with that, Priya. A measure visit comes first. What's the address?
- Caller118 Hawthorn Court in Glen Park.
- Looking up open measure appointments
- TactlyI have Tuesday at 4:30 pm open. Will both homeowners be there?
- CallerYes, we'll both be home.
- Booked: Measure, 11 windows plus patio slider, Tue 4:30 pm
Can an AI receptionist work for window and door installers?
Tactly is an AI receptionist for window and door replacement companies. It answers in your company's name while installers are on jobs and after hours, asks how many windows or doors, what kind and roughly how old the home is, and books an in-home measure or estimate into an open time on your calendar. It answers from your notes on product lines and warranties, never invents prices, and emails every call as a summary with the transcript.
The problem
Missed calls are missed work.
Replacement windows and doors are a large project for a homeowner, and they usually collect two or three estimates. The company that answers and books the measure visit first is the one that sets the bar. A missed call hands that position to someone else.
Your best people are installing, and the office may be one person juggling orders and scheduling. Tactly takes the incoming estimate requests in full, so the office spends its day confirming jobs rather than chasing voicemails.
Calls it handles
The calls window and door installers get every day.
Estimate requests
Tactly asks how many openings, which rooms and what style the caller has in mind, then books a measure appointment.
Install day questions
Customers asking when the crew arrives or how long it takes are answered from your notes or sent to your office.
Warranty and service
A stuck sash or a fogged pane on a past install. Tactly records the problem and the install date for your service team.
Product questions
Vinyl or fiberglass, storm doors, sliders. Tactly answers only from the product lines you list and books a showroom or home visit.
Setup tips
What to put in your notes.
Tactly answers only from what you tell it. These are the lines that matter most for window and door installers.
- List the product lines and materials you install, and the ones you do not, so callers hear it before the visit.
- Note how long a measure appointment takes and whether all decision makers should be present.
- Add a Service transfer number with a note that it is for past installs with a warranty question.
Plans for window and door installers
Starter
$49/mo
For a solo owner who mostly needs the missed calls covered.
- 100 AI-answered minutes a month
- Then $0.35 a minute
- Every feature included
- Most popular
Pro
$99/mo
For a busy shop that wants nights, weekends and lunch rushes handled.
- 250 AI-answered minutes a month
- Then $0.29 a minute
- Every feature included
Growth
$199/mo
For a team that sends a large share of its calls to the receptionist.
- 600 AI-answered minutes a month
- Then $0.25 a minute
- Every feature included
FAQ
Questions, answered
Will Tactly give a price per window?
Only if you write one in your notes. Most companies leave pricing for the measure visit, and Tactly then books that visit instead of quoting.
Can it tell a customer their order has arrived?
No. Tactly cannot see your orders or suppliers. It takes the question and emails it to your office.
Can my showroom staff answer first and Tactly catch the rest?
Yes. Choose the mode where your phone rings for the seconds you set, and Tactly only answers the calls nobody picks up.
Building and design
Related industries
Stop sending callers to voicemail.
Set up your receptionist, make a free test call from your own phone, and switch it on when it sounds right.