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AI receptionist for interior design studios
For interior designers walking a client through fabric samples when a new inquiry calls.
You are on a jobsite checking tile layouts when someone who saved your kitchen photo calls to ask if you take remodels. Tactly answers, learns the project, and books the discovery call.
- TactlyFernhill Interiors, I'm the virtual assistant and this call may be recorded. How can I help?
- CallerHi, this is Natalie. We just bought a townhouse and need help with the living room and primary bedroom.
- TactlyThat sounds like a lovely project, Natalie. Are you thinking full design and furnishing, or advice on what you have?
- CallerFull design. We're starting from nothing.
- Looking up open consultation times
- TactlyMs. Arden has a discovery consultation open Monday at 11:00 am. Would that suit you?
- Booked: Discovery consultation, townhouse living room and bedroom, Mon 11:00 am
Can an AI receptionist work for interior design studios?
Tactly is an AI receptionist for interior design studios. It answers in your studio's name when you are with clients, on site or closed, asks about the space, the scope and the timeline, and books a discovery consultation into an open time on your calendar. It describes your services and process only from your notes, never quotes design fees you have not written down, and emails every call as a summary with the transcript.
The problem
Missed calls are missed work.
A new design client is often weeks into gathering ideas before they call. They want to feel heard on that first call. When they reach voicemail during your client meetings, they often try the next studio on their list that same afternoon.
Small studios are a principal and a junior designer or two, all of whom are with clients or at showrooms much of the week. Tactly gives every inquiry a calm, prepared first conversation and puts the right ones on your calendar.
Calls it handles
The calls interior design studios get every day.
New project inquiries
Tactly asks which rooms, whether it is new construction, a remodel or furnishing, and the rough timeline, then books a discovery consultation.
How do you work?
Flat fee or hourly, full service or e-design. Tactly explains your process from your notes and leaves the numbers out unless you wrote them.
Current client follow-ups
A client asking about a delivery or a contractor question gets a message to you with the project name.
Trade and vendor calls
Showrooms, workrooms and installers are taken as messages or transferred to your studio manager during hours.
Setup tips
What to put in your notes.
Tactly answers only from what you tell it. These are the lines that matter most for interior design studios.
- Describe the kinds of projects you take and the ones you refer out, such as single-room refreshes or commercial work.
- Write the questions you want answered before a discovery call, like rooms, timeline and whether the home is owned.
- Decide whether to share a design fee range, and say so plainly in your notes, so Tactly either states it or offers a follow-up.
Plans for interior design studios
Starter
$49/mo
For a solo owner who mostly needs the missed calls covered.
- 100 AI-answered minutes a month
- Then $0.35 a minute
- Every feature included
- Most popular
Pro
$99/mo
For a busy shop that wants nights, weekends and lunch rushes handled.
- 250 AI-answered minutes a month
- Then $0.29 a minute
- Every feature included
Growth
$199/mo
For a team that sends a large share of its calls to the receptionist.
- 600 AI-answered minutes a month
- Then $0.25 a minute
- Every feature included
FAQ
Questions, answered
Will Tactly give design advice to callers?
No. It does not suggest colors or layouts. It learns about the project and books time with you.
Can it screen out projects that are too small for us?
It can say what you take on, from your notes, and take a message instead of booking when a request falls outside that.
Can clients with an active project reach me?
During your hours, Tactly can transfer to your number or a named line like Studio Manager. Otherwise it takes a message with the project name.
Building and design
Related industries
Stop sending callers to voicemail.
Set up your receptionist, make a free test call from your own phone, and switch it on when it sounds right.