Home / Industries / Fence contractors
AI receptionist for fence contractors
For fence installers setting posts in a backyard when a new lead dials in.
A new puppy, a new pool, a nosy neighbor. Every fence call has a reason behind it. Tactly asks about it, takes the yard details and books someone to measure.
- TactlyTimberline Fence Co., I'm the virtual assistant and this call may be recorded. What can I do for you?
- CallerHey, it's Colleen. We're getting a pool and need a fence around the backyard.
- TactlyCongratulations, Colleen. Do you have a material in mind, and when is the pool inspection?
- CallerBlack aluminum, and inspection is in about three weeks.
- Looking up open measure times
- TactlyI can have someone measure Monday at 9:00. Would that work?
- Booked: Pool fence measure, Mon 9:00 am
Can an AI receptionist work for fence contractors?
Tactly is an AI receptionist for fence companies. It answers when your crew is on an install or the office is closed, asks what the fence is for, which material and height the caller has in mind and roughly how many feet, then books a measure or estimate into an open time on your calendar. It emails you a summary and the transcript of each call, so you can price the job with the details in hand.
The problem
Missed calls are missed work.
Fence shoppers usually call several installers in the same afternoon and go with whoever measures first. A spring Saturday can bring more of those calls than a small crew can answer between post holes.
Many fence jobs come with a deadline the caller cares about: a dog arriving next week, a pool inspection, a sale closing. When nobody answers, that urgency goes to the next company on the list.
Calls it handles
The calls fence contractors get every day.
New fence quotes
Wood, vinyl, chain link or aluminum. Tactly asks about material, height and length, then books the measure.
Pool code fencing
It notes that the fence is for a pool and when the inspection is, so you can plan around the date.
Gates and repairs
A sagging gate or posts down after a storm. It takes the details and books the repair visits you allow.
Property line questions
Tactly does not advise on surveys or permits. It tells the caller you will cover that at the measure.
Setup tips
What to put in your notes.
Tactly answers only from what you tell it. These are the lines that matter most for fence contractors.
- Write the materials, heights and styles you install, and say if you do not sell a common one like split rail.
- Tell Tactly to ask about pets, pools and gates on every quote call, since each changes the job.
- Note your current lead time from signed contract to install, so callers with a deadline hear it up front.
Plans for fence contractors
Starter
$49/mo
For a solo owner who mostly needs the missed calls covered.
- 100 AI-answered minutes a month
- Then $0.35 a minute
- Every feature included
- Most popular
Pro
$99/mo
For a busy shop that wants nights, weekends and lunch rushes handled.
- 250 AI-answered minutes a month
- Then $0.29 a minute
- Every feature included
Growth
$199/mo
For a team that sends a large share of its calls to the receptionist.
- 600 AI-answered minutes a month
- Then $0.25 a minute
- Every feature included
FAQ
Questions, answered
Can Tactly give a price per foot for vinyl fencing?
It can share a starting price per foot if you write one in your notes. Final prices stay with your measure visit.
Does it know the local permit rules?
Only what you tell it. If you leave permits out of your notes, it tells callers you will go over them at the measure.
Can it book measures on Saturdays only?
It books whatever times your calendar shows as open, so set Saturday availability and it will offer those.
Building and design
Related industries
Stop sending callers to voicemail.
Set up your receptionist, make a free test call from your own phone, and switch it on when it sounds right.