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AI receptionist for pediatric dental offices
For pediatric dental offices where every caller is a parent juggling a toddler.
A mom calls with a baby on her hip to ask when her daughter's first dental visit should be. Tactly answers from your notes, books it, and tells her what to expect.
- TactlyLittle Acorn Pediatric Dentistry, I'm the office's virtual assistant. This call may be recorded. How can I help?
- CallerHi, I'm Jamie. I need checkups for my two kids, ideally the same afternoon.
- TactlyHappy to help, Jamie. How old are they, and have they been seen here before?
- CallerSix and nine, and yes, they're patients.
- Looking up back-to-back checkup times
- TactlyFriday the 21st has 3:30 and 4:00 open, one after the other. Shall I book both?
- Booked: Checkups for two siblings, Fri 3:30 and 4:00 pm
Can an AI receptionist work for pediatric dental offices?
Tactly is an AI receptionist for pediatric dental offices. It talks with parents when your front desk is busy or closed, explains first visits and what to bring from your notes, and books checkups into open times, including the after-school slots families want. Toothaches and knocked-out teeth get the soonest time you allow or an urgent message, and anyone describing an emergency is told to call 911.
The problem
Missed calls are missed work.
Parents book dental visits in the gaps of a busy day: nap time, the school pickup line, after bedtime. When the office is busy or closed in those gaps, the booking waits, and a six-month visit quietly slips to nine.
A child's dental scare is stressful for the parent on the line. A chipped tooth from the playground needs a calm voice and a clear next step right away, not a voicemail greeting while the child cries in the background.
Calls it handles
The calls pediatric dental offices get every day.
Baby's first visit
Parents ask when to start and what happens at the first appointment. Tactly answers from your notes and books the first visit type you set up.
After-school checkups
Tactly offers the late afternoon cleaning times you have open and books siblings back to back when the calendar allows.
A tooth got knocked
It gives the parent the steps you wrote, books your soonest urgent time or takes a message, and sends emergencies to 911.
Anxious kids and special needs
Parents ask how you care for nervous children or kids with special needs. Tactly shares what your notes say and takes a message for the rest.
Setup tips
What to put in your notes.
Tactly answers only from what you tell it. These are the lines that matter most for pediatric dental offices.
- Write the age you recommend for a first visit and what parents should bring, since nearly every new family asks both.
- Add the steps you want parents told for a knocked-out or chipped tooth, and the soonest urgent time Tactly may offer.
- Mark after-school slots clearly in your calendar, and note whether siblings can be booked one after another.
Plans for pediatric dental offices
Starter
$49/mo
For a solo owner who mostly needs the missed calls covered.
- 100 AI-answered minutes a month
- Then $0.35 a minute
- Every feature included
- Most popular
Pro
$99/mo
For a busy shop that wants nights, weekends and lunch rushes handled.
- 250 AI-answered minutes a month
- Then $0.29 a minute
- Every feature included
Growth
$199/mo
For a team that sends a large share of its calls to the receptionist.
- 600 AI-answered minutes a month
- Then $0.25 a minute
- Every feature included
FAQ
Questions, answered
Can Tactly book appointments for siblings together?
Yes, when your booking calendar has open times next to each other. It confirms each one only after the calendar accepts it.
What does it tell a parent whose child knocked out a tooth?
It shares the steps written in your notes and offers the soonest urgent time or takes a message. Anyone describing an emergency is told to hang up and call 911.
Is it gentle enough for flustered parents?
It keeps questions short and repeats each booking back. Callers also hear at the start that it is a virtual assistant.
Health and medical
Related industries
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