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AI receptionist for dermatology practices
For dermatology offices booking skin checks and cosmetic visits on one phone line.
One caller wants a mole looked at, the next asks about a cosmetic consult for sun spots. Tactly keeps the two kinds of visit straight and books each into the right slot.
- TactlyLarkspur Dermatology, I'm the virtual assistant and this call may be recorded. How can I help?
- CallerHi, I'm Priya. I'd like to do something about sun spots on my cheeks.
- TactlyThe practice treats sun spots, starting with a cosmetic consult where the provider goes over options and pricing. Would you like to book one?
- CallerSure, a Thursday would be easiest.
- Looking up cosmetic consult times
- TactlyThursday the 14th at 4:30 is open. Shall I put you down, Priya?
- Booked: Cosmetic consult, Thu 4:30 pm
Can an AI receptionist work for dermatology practices?
Tactly is an AI receptionist for dermatology practices. It answers when your staff are busy or the office is closed, separates medical visits like skin checks and rash follow-ups from cosmetic ones, and books each into the appointment type and open times you set. It shares only the cosmetic prices you publish, takes messages for biopsy results and anything clinical, and gives no medical advice.
The problem
Missed calls are missed work.
Dermatology books out far ahead, so callers who finally get through want a date before they hang up. If the call rings out, many try the next office on their list and take whatever opening they find there.
Cosmetic callers behave differently. They are comparing practices, often in the evening, and the office that answers their treatment questions while they are still interested is usually the one that books the consult.
Calls it handles
The calls dermatology practices get every day.
Full skin checks
Tactly books annual exams and new spot concerns into your medical visit types, and asks about a referral when your notes say one is needed.
Cosmetic consults
From your menu notes it explains the cosmetic services you offer, gives only the prices you chose to share, and books a consult time.
Biopsy and lab questions
It does not read results or charts. It takes the caller's name, date of birth and question, and emails the message to your team.
Hoping for something sooner
When a caller wants an earlier date, it offers any open time you have, or notes the request so staff can follow up if a slot opens.
Setup tips
What to put in your notes.
Tactly answers only from what you tell it. These are the lines that matter most for dermatology practices.
- Create separate appointment types for medical visits and cosmetic consults, since they run different lengths and often different providers.
- Decide which cosmetic prices you are happy to give on the phone, and leave the rest out so Tactly offers a consult instead.
- Note whether the plans you accept require a referral for a dermatology visit, so callers hear it before booking.
Plans for dermatology practices
Starter
$49/mo
For a solo owner who mostly needs the missed calls covered.
- 100 AI-answered minutes a month
- Then $0.35 a minute
- Every feature included
- Most popular
Pro
$99/mo
For a busy shop that wants nights, weekends and lunch rushes handled.
- 250 AI-answered minutes a month
- Then $0.29 a minute
- Every feature included
Growth
$199/mo
For a team that sends a large share of its calls to the receptionist.
- 600 AI-answered minutes a month
- Then $0.25 a minute
- Every feature included
FAQ
Questions, answered
Can Tactly look at a photo of a rash or mole?
No. Tactly handles phone calls only and does not assess skin concerns. It books a visit or takes a message for your team.
Will it quote cosmetic treatment prices?
Only the prices you write in your notes. Anything else becomes a consult booking or a message.
Can medical and cosmetic calls reach different staff?
During your hours Tactly can transfer to up to five named numbers besides your main line, such as a cosmetic coordinator and the medical desk, each with a note on when to use it.
Health and medical
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