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AI receptionist for medical weight loss clinics
For medical weight loss clinics whose phones ring hardest the week after New Year.
It is January 2 and the inquiries roll in from people who decided last night that this is the year. Tactly answers each one, explains your program from your notes, and books the consult.
- TactlyNorthwind Medical Weight Loss, I'm the virtual assistant. This call may be recorded. How can I help?
- CallerHi, it's Renee. I'm curious about your program and what it takes to get started.
- TactlyThanks, Renee. Everyone starts with a consultation, where a provider reviews your health history and goals and goes over program pricing. Would you like to book one?
- CallerSure. Saturday morning if you have it.
- Looking up consultation times
- TactlySaturday at 9:30 is open. Please arrive ten minutes early for the health form. Shall I book it?
- Booked: New patient consultation, Sat 9:30 am
Can an AI receptionist work for medical weight loss clinics?
Tactly is an AI receptionist for medical weight loss clinics. It answers new inquiries and patient calls when your staff are busy or the clinic is closed, explains your programs and any pricing you choose to share, and books consultations and check-in visits into open times. Questions about medication, dosing or side effects become messages for your provider, Tactly gives no medical advice, and every call is emailed to you.
The problem
Missed calls are missed work.
Weight loss inquiries arrive in waves: after the holidays, before summer, after a news story about a new medication. Callers in those waves are motivated today and often phone several clinics in one evening. The clinic that answers and books first usually keeps them.
Patients also call steadily between visits about check-ins, refills and how they are doing on the program. Staff cannot catch every one between weigh-ins, and a patient whose call goes unanswered is more likely to drift away from the plan.
Calls it handles
The calls medical weight loss clinics get every day.
How does your program work?
Tactly explains your programs, what the first visit involves and any prices you publish, all in your own words from your notes.
Booking a consultation
New patients go into the consult type you set, with a reminder from your notes about labs or health forms to bring.
Medication questions
Dosing, side effects and whether a medication suits someone are not Tactly's to answer. It takes a message for your provider.
Check-ins and refills
Existing patients book weekly or monthly check-ins into open times. Refill requests become messages with the caller's pharmacy noted.
Setup tips
What to put in your notes.
Tactly answers only from what you tell it. These are the lines that matter most for medical weight loss clinics.
- Write a plain description of each program you offer, and decide which prices, if any, Tactly may share on the phone.
- Tell Tactly to take every medication, dosing or side effect question as a message, and name who on your team reviews them.
- Open extra consult times in January and early spring so the busy weeks fill your calendar instead of your voicemail.
Plans for medical weight loss clinics
Starter
$49/mo
For a solo owner who mostly needs the missed calls covered.
- 100 AI-answered minutes a month
- Then $0.35 a minute
- Every feature included
- Most popular
Pro
$99/mo
For a busy shop that wants nights, weekends and lunch rushes handled.
- 250 AI-answered minutes a month
- Then $0.29 a minute
- Every feature included
Growth
$199/mo
For a team that sends a large share of its calls to the receptionist.
- 600 AI-answered minutes a month
- Then $0.25 a minute
- Every feature included
FAQ
Questions, answered
Will Tactly answer questions about weight loss medications?
Only general program information you wrote in your notes. Anything about dosing, side effects or eligibility becomes a message for your provider.
Can it book patients' recurring check-ins?
Yes. It offers open check-in times on your booking calendar and confirms once the calendar accepts each one.
How much does Tactly cost for a single clinic?
Starter is $49 a month with 100 minutes, Pro $99 with 250, and Growth $199 with 600. Every plan has every feature, and you can cancel any time.
Health and medical
Related industries
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